DUSTIN DAHIR

Completed a variety of installation, demolition, renovation and construction projects. Commercial and residential.

• Cross-trained existing employees to maximize team agility and performance.
• Managed the installation team for the process of hard surface flooring, epoxy, concrete and other coatings.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Launched quality assurance practices for each phase of development
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Accomplished multiple tasks within established timeframes.

My responsibilities included the sharpening of large scale knives and other tools. I serviced Zamboni blades from Ice rinks and sports team all over the US.

My responsibilities here included receiving, merchandising, hiring staff, training, scheduling, cash handling including deposits, cashiering and balancing tills.

I cross trained the staff, motivated them to excel and provided mentoring and support while maintaining company policy.