Cristian Villalpando Mesillas

In addition to delivering in-home, I also employed a team of men to ensure that every delivery went without a hitch. Scheduling, payroll, truck upkeep, and ensuring that clients were satisfied were all under my purview.

• Addressed and resolved customer complaints and answered subsequent customer service questions.
• Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
• Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
• Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• I worked there for a few days to help my cousin (manager) for black Friday.

• Did in home deliveries plus installations .
• Performed manual labor and random jobs to help teams accomplish goals.
• Followed supervisor instructions to complete tasks on time.
• Cleaned and straightened work areas to maximize productivity and safety.
• Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.