Dustin Dikes
Lansing,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Rose Pest Solutions
Lansing , MI
01.2023 - 09.2026
- Inspected residential and commercial sites for pest activity and entry points.
- Identified insects, rodents, and nesting areas during routine field service visits.
- Performed thorough property inspections to identify potential pest risks. to identify pest risks, successfully pitching customized service agreements that generated new business.
- Applied pest control treatments using sprayers, dusters, and bait stations following service plans.
- Communicated service findings and treatment recommendations to customers clearly and professionally.
- Recommended tailored service options and provided clear cost breakdowns to customers.
- Prepared detailed reports documenting service activities performed on each job site.
- Handled telephone support calls to determine issues and provide solutions.
- Built strong rapport with clients, ensuring retention through transparent pricing and effective resolution of service complaints.
Maintenance Technician
Hunter Lansing Properties
Lansing, MI
12.2021 - 11.2022
- Restored functionality of household appliances to ensure reliable use for residents
- General maintenance of buildings
- Removed snow and ice build-up to maintain safe access to properties
- Cleared grounds of trash and debris to enhance property appearance and safety.
Utility Locate Technician
USIC
Lansing, MI
04.2021 - 11.2021
- Located underground utilities using electronic sensors and marked with color-coded flags to ensure safe excavation.
- Operated locating equipment to identify gas, electric, water, and telecom lines.
- Reviewed USIC locate tickets and verified underground utility routes.
Maintenance Technician
Peak Management
East Lansing, MI
08.2020 - 02.2021
- Maintained and repaired apartment building facilities, ensuring functionality and safety for residents
- Conducted general repair work, preserving facility integrity and enhancing resident satisfaction
- Executed snow removal operations, providing safe access for residents during winter conditions
- Performed groundskeeping tasks to maintain landscape appearance
- Facilitated regular trash pick-up to uphold cleanliness standards
- Managed key cutting and maintenance for new residents to facilitate access
Maintenance Technician
Chandler Crossings
East Lansing, MI
05.2018 - 07.2020
- Maintained and repaired facilities inside and out of apartment buildings
- Executed general repairs to uphold facility functionality and resident comfort
- Performed groundskeeping tasks to enhance property aesthetics and resident satisfaction
- Executed snow removal operations to ensure safe access
- Conducted trash pick-up to maintain cleanliness across premises
- Cut and maintained keys for new residents to provide security and access control
Surface Prep Technician
Tecomet
Lansing, MI
10.2017 - 02.2018
- Inspected and polished parts to eliminate cracks and irregularities, ensuring quality standards. Kept work space clean and organized to promote safety and efficiency. Operated dremel tools, belt sanders, sand blast machines, and presses to prepare parts for finishing.
- Prepared precision medical components for downstream finishing at Tecomet.
- Inspected surface conditions for burrs, damage, and contamination.
Sushi Chef
Maru Sushi & Grill East Lansing
East Lansing, MI
08.2016 - 09.2017
- Prepared work area each morning, ensuring readiness for service. Prepped any ingredients we would need for the shift. Filleted fresh salmon for sushi preparation and tuna for use throughout the night. Welcomed and attended to customers at sushi bar, enhancing dining experience. Executed order preparation to ensure timely service, working closely with other chefs. Maintained cleanliness and organization of work space to support efficient operations.
Education
High School Diploma -
Waterford Mott High School
Waterford, MI06-2010
Skills
- Customer service
- Priority management
- Customer sales
- Property Inspections
- Pest inspection
- Service reporting
- Utility locating
- Equipment Repair
- Basic Repairs
- Facilities maintenance
- Grounds maintenance
- Landscape Maintenance
- Landscaping
- Lawn Care
- Mowing
- Snow Plowing
- Surface Inspections
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Accomplishments
- Top Home Sales Award - Awarded in 2024 for being one of the top sellers for home service accounts at Rose Pest Solutions
Timeline
Field Service Technician
Rose Pest Solutions
01.2023 - 09.2026
Maintenance Technician
Hunter Lansing Properties
12.2021 - 11.2022
Utility Locate Technician
USIC
04.2021 - 11.2021
Maintenance Technician
Peak Management
08.2020 - 02.2021
Maintenance Technician
Chandler Crossings
05.2018 - 07.2020
Surface Prep Technician
Tecomet
10.2017 - 02.2018
Sushi Chef
Maru Sushi & Grill East Lansing
08.2016 - 09.2017
High School Diploma -
Waterford Mott High School