Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dustin Dobbs

Fairbanks,AK

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Team Lead

Walmart
08.2020 - Current
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.

Customer Service Representative

Alorica
11.2018 - 08.2020
  • Responded to customer requests for products, services, and company information.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Responded proactively and positively to rapid change.

Manufacturing Operator

AJM Packaging
05.2017 - 11.2018
  • Inspected products and machines to maintain quality and efficiency.
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Operated machining equipment safely with team of operators.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Assembly Line Worker

Lozier Institute
10.2016 - 04.2017
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.

Education

High School Diploma -

Palatka High School
Palatka, FL
05-2010

Skills

  • Performance monitoring
  • Work assignment delegation
  • Workplace safety
  • Talent acquisition
  • Complaint resolution
  • Client communication
  • Performance improvement
  • Employee engagement
  • Process improvement

Languages

English
Full Professional

Timeline

Team Lead

Walmart
08.2020 - Current

Customer Service Representative

Alorica
11.2018 - 08.2020

Manufacturing Operator

AJM Packaging
05.2017 - 11.2018

Assembly Line Worker

Lozier Institute
10.2016 - 04.2017

High School Diploma -

Palatka High School

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Dustin Dobbs