Dustin Drueppel
Sherwood
Summary
Results-driven operations leader with extensive experience in team leadership and daily operational management. Trains staff on customer service standards to improve service quality and consistency. Ensures compliance with safety regulations to strengthen accountability.
Overview
18
18
years of professional experience
Work History
Supervisor
Home Depot
Sherwood, Oregon
02.2022 - 09.2026
- Supervised daily store operations, enhancing team workflow and service delivery.
- Coordinated staff schedules, ensuring optimal coverage during peak hours for improved customer service.
- Guided subordinates on job duties and responsibilities, fostering accountability and performance.
- Trained new associates on product knowledge and customer service standards.
- Assisted customers with inquiries, providing effective solutions for enhanced experience.
- Ensured compliance with workplace safety regulations through staff training sessions.
- Streamlined workflow processes, reducing project completion times significantly.
Machinist
automatic machining Inc
Hillsboro, Oregon
12.2008 - 02.2022
- Operated CNC machines to produce precision components for diverse applications.
- Performed routine maintenance and repairs on mechanical systems and industrial equipment to ensure operational reliability.
- Adhered to safety guidelines while operating equipment and machinery.
- Maintained up-to-date knowledge through continuing education and advanced training.
- Utilized software and tools to streamline processes and enhance performance.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Identified customer needs to improve service delivery.
- Assisted customers by addressing requests and answering questions to improve satisfaction.
Education
Bachelor of Science - Business
University of Colorado At Boulder
Boulder, COSkills
- Customer service and support
- Team building and leadership
- Performance evaluation
- Safety compliance
- Operational efficiency
- Attention to detail
- Critical thinking
- Effective communication
Timeline
Supervisor
Home Depot
02.2022 - 09.2026
Machinist
automatic machining Inc
12.2008 - 02.2022
Bachelor of Science - Business
University of Colorado At Boulder