Dustin Ebeler
Redford,MI
Summary
Personable financial leader skilled in developing highly effective teams and managing daily branch operations with efficiency and a focus on client services. Well-versed in identifying areas in need of improvement and implementing actionable solutions to drive revenue and reduce expenditures. Aiming to fulfill a role in finance to leverage 7 years of related experience.
Overview
10
10
years of professional experience
Work History
Branch Banker
PNC Bank, NA
Redford, MI
02.2023 - Current
- Greeted customers, identified customer needs and provided appropriate banking services.
- Provided financial advice to clients, helping them make informed decisions about savings, loans, and investment products.
- Provided training to new employees on banking systems, customer service, and sales techniques.
- Resolved customer inquiries regarding account balances, fees and other banking issues in a timely manner.
- Processed loan applications, including reviewing financial information and determining eligibility.
- Participated in outreach activities at schools, churches and other organizations to promote bank products and services.
Assistant Branch Manager
TCF National Bank
Eastpointe, MI
07.2017 - 02.2023
- Monitored daily operations and supported Branch Manager in necessary duties.
- Provided bank leadership in absence of branch manager.
- Supervised 6 branch team members and provided management with suggestions regarding performance assessments.
- Trained and mentored highly effective teams to meet corporate service standards.
- Developed strategy to achieve target sales goals.
- Built client rapport through frequent individualized recommendations for financial products and services.
- Maximized sales potential by training new members in improved sales strategies.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Key Holder Supervisor
Toys"R"Us
Livonia, MI
10.2014 - 07.2017
- Maintained store and maintained appearance.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Organized in-store promotional events.
- Responded to safety and loss prevention incidents.
- Evaluated transactions for suspected fraud.
Education
Some College (No Degree) - General Studies
Saint Charles Community College
Cottleville MO High School Diploma -
Francis Howell Central High School
Saint Charles, MO05.2009
Skills
- Financial product advisement
- Team development
- Loan product expertise
- Client relationship management
- Excels in team leadership
- Financial analysis and planning
- Staff supervision
- Energetic
- Strong interpersonal skills
- Employee training
Timeline
Branch Banker
PNC Bank, NA
02.2023 - Current
Assistant Branch Manager
TCF National Bank
07.2017 - 02.2023
Key Holder Supervisor
Toys"R"Us
10.2014 - 07.2017
Some College (No Degree) - General Studies
Saint Charles Community College
High School Diploma -
Francis Howell Central High School
Similar Profiles
Sherry SteinSherry Stein
Administrative Assistant II at PNC Bank, NAAdministrative Assistant II at PNC Bank, NA
Gerardo Pardo JrGerardo Pardo Jr
Branch Banker at PNC Bank, NABranch Banker at PNC Bank, NA
Anthony (T.J.) ShollerAnthony (T.J.) Sholler
Branch Manager at PNC Bank, NABranch Manager at PNC Bank, NA