Summary
Overview
Work History
Education
Skills
Timeline
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Dustin Gill

Lenoir,NC

Summary

Skilled Field Service Technician with background in diagnosing, repairing and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved machine functionality, increased client satisfaction and minimized downtime through timely, efficient service.

Overview

8
8
years of professional experience

Work History

Field Service Technician

Charter Spectrum
Morganton, NC
08.2022 - 11.2024
  • Provided customer education on system use and problem prevention techniques.
  • Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Assembled and installed communication equipment.
  • Ran wires between components and to outside cable systems.
  • Installed, set up and repaired devices and system components.
  • Participated in ongoing technical training to stay current with industry trends and technologies.
  • Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.

Winder Operator

Sealed Air Corp.
Hudson, NC
03.2017 - 07.2022
  • Entered data regarding machinery output and project specifications into computer tracking system.
  • Documented production data in daily logs and discussed levels with supervisor to optimize approaches.
  • Inspected final products to verify conformance with specifications and assign grades.
  • Tended to multiple machines at once, monitoring operations and adjusting settings to maintain production levels.
  • Inserted production materials into machine properly to enhance production output.
  • Operated high-speed machines and managed settings to keep equipment functioning properly throughout entire shift.

Education

High School Diploma -

West Caldwell High School
Lenoir, NC
06-2015

Some College (No Degree) - Physical Therapy & Business Administration

Caldwell Community College And Technical Institute
Hudson, NC

Skills

  • Tool management
  • Customer training
  • Fault diagnosis
  • Power tools operation
  • Hardware repair
  • Problem-solving
  • Issue escalation
  • Multiple priorities management
  • Troubleshooting and repair
  • Preventive Maintenance
  • Customer service
  • Diagnostic testing
  • Work orders
  • Team supervision
  • Work order prioritization
  • Quality assurance testing
  • Repair auditing
  • Prioritization and time management

Timeline

Field Service Technician

Charter Spectrum
08.2022 - 11.2024

Winder Operator

Sealed Air Corp.
03.2017 - 07.2022

High School Diploma -

West Caldwell High School

Some College (No Degree) - Physical Therapy & Business Administration

Caldwell Community College And Technical Institute

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Dustin Gill