Dustin Gillespie
Huntsville,AL
Work Preference
Summary
Results-oriented with expertise in strategic account management and business development. Adept at building long-term partnerships and developing tailored solutions that meet complex needs, while effectively managing strategies and negotiations to drive profitability and customer satisfaction.
Overview
17
17
years of professional experience
Work History
NATIONAL ACCOUNTS MANAGER
Dedicated Carriers Inc.
Tampa, FL
11.2020 - 06.2026
- Identify new business opportunities and drive revenue growth within existing national accounts.
- Manage strategic relationships with executive-level decision-makers across multiple national locations and business divisions.
- Developed account strategies to enhance customer retention, increase share of wallet, and expand transportation services.
- Lead RFP/RFQ processes and negotiate profitable pricing agreements and service contracts.
- Led Quarterly Business Reviews, analyzed KPIs, and presented data-driven solutions to elevate customer performance.
- Build long-term customer partnerships by aligning transportation solutions with strategic supply chain requirements.
- Functioned as the senior escalation point for transportation disruptions and capacity challenges, resolving critical customer issues.
SALES ACCOUNT EXECUTIVE
CW Carriers USA, Inc.
Tampa, FL
08.2017 - 08.2020
- Developed new shipper accounts through prospecting, cold calling, relationship development, and consultative sales.
- Sourced, vetted, and onboarded compliant motor carriers, ensuring safety and insurance aligned with FMCSA and DOT standards.
- Coordinated load bookings and schedules, managing shipping documentation and communications with carriers to streamline operations.
- Monitored shipments via TMS, providing proactive updates and managing exceptions to enhance customer satisfaction.
CHEMICAL DEFENSE / LOGISTICS
UNITED STATES ARMY
Fort Riley, KS
11.2009 - 10.2017
- Coordinated transportation and logistics of hazardous materials for defense training, ensuring compliance and safety for the battalion of 960 personnel.
- Applied hazardous-material handling, transportation, safety, and compliance procedures to mission-critical operations.
- Developed and executed training exercises for transportation of personnel, equipment, and specialized materials, enhancing operational readiness.
- Coordinated equipment testing, maintenance, distribution, tracking, and accountability.
Education
BACHELOR OF SCIENCE - PROJECT MANAGEMENT
University of Arizona
Tucson, AZ02-2025
Skills
- National Account Management Strategic Accounts Transportation & Logistics Business Development Carrier Management RFP/RFQ Management Contract Negotiation Pricing Strategy Freight Operations KPI Management Customer Retention Revenue Growth TMS DOT/FMCSA Compliance Cross-Functional Leadership Inventory Management
- SAP Transportation Management McLeod TMS Microsoft Excel — Advanced GPS Fleet Tracking Load Planning Software Shipment Tracking Systems
- Account management
- Strategic negotiation
- Data analysis
Accomplishments
- Top Salesperson — 2024 & 2025
- Employee of the Month — Jan. 2024, Mar. 2024, Sep. 2024, Aug. 2025, Oct. 2025 & Jan. 2026
Timeline
NATIONAL ACCOUNTS MANAGER
Dedicated Carriers Inc.
11.2020 - 06.2026
SALES ACCOUNT EXECUTIVE
CW Carriers USA, Inc.
08.2017 - 08.2020
CHEMICAL DEFENSE / LOGISTICS
UNITED STATES ARMY
11.2009 - 10.2017
BACHELOR OF SCIENCE - PROJECT MANAGEMENT
University of Arizona