Dynamic Lead Service Technician at Makaira Pools and Landscape, skilled in mechanical troubleshooting and customer service. Achieved significant efficiency improvements through process enhancements, while maintaining high safety standards. Proficient in diagnostics and committed to quality, ensuring optimal equipment performance and client satisfaction in high-pressure environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Makaira Pools and Landscape
08.2024 - Current
Diagnosed and repaired mechanical issues in various equipment, ensuring optimal performance and safety standards.
Maintained inventory of tools and parts, streamlining supply processes for efficient operations.
Conducted routine maintenance checks, identifying potential problems before they escalated into major repairs.
Implemented process improvements that reduced downtime and increased overall service efficiency.
Provided exceptional customer service under high-pressure situations by prioritizing urgent requests while managing multiple tasks simultaneously.
Inspected equipment to diagnose operational issues.
Diagnosed, troubleshot and repaired various plumbing, electrical, and mechanical issues per work orders.
Shop Welder/Fabricator
Pipe and Steel Industrial
05.2024 - 09.2024
Interpreted blueprints and technical drawings to ensure accurate production specifications.
Solved technical issues that arose during fabrication through troubleshooting skills acquired from years of experience in the field.
Enhanced welding quality by implementing precise measurement techniques and adhering to industry standards.
Conducted routine maintenance on welding equipment to maintain optimal performance.
Collaborated with team members to troubleshoot welding issues and improve workflow efficiency.
Fabricated custom parts using various welding techniques such as MIG, TIG, stick, and flux-cored arc welding based on project requirements.
Salvaged and rebuilt parts to achieve cost savings and reduce waste.
Welded metal components in vertical, overhead and flat positions.
Industrial Piping/structural Crew Foreman
Pipe and Steel Industrial
03.2015 - 05.2024
Supervised daily crew activities to ensure compliance with safety protocols and operational standards.
Trained new team members on equipment operation and safety procedures, enhancing overall team performance.
Coordinated workflow among crew members to optimize productivity and minimize downtime during operations.
Conducted routine inspections of tools and equipment, ensuring proper maintenance and functionality at all times.
Communicated effectively with management to report on crew performance, challenges, and progress toward project goals.
Assisted in resource allocation by monitoring inventory levels and coordinating with supply chain for timely deliveries.
Generated detailed progress reports for management review, enabling informed decision-making regarding resources allocation and project adjustments.
Coordinated with other trades on-site to ensure seamless workflow, minimizing delays or disruptions.
Demonstrated adaptability in responding to unexpected challenges or changes in project scope without compromising quality or timeline targets.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Reduced safety incidents by conducting thorough risk assessments and implementing appropriate safety measures.
Provided clear direction to crew members, setting goals, expectations, and performance benchmarks for each project phase.
Improved client satisfaction rates with consistent high-quality workmanship and attention to detail.
A Class Structural Welder/Fabricator
Pipe and Steel Industrial
03.2013 - 03.2015
Executed high-quality welding processes on structural steel components, ensuring adherence to industry standards.
Interpreted and analyzed blueprints and technical drawings to determine project specifications.
Collaborated with engineering teams to troubleshoot and resolve fabrication issues efficiently.
Mentored junior welders, enhancing their skills in various welding techniques and safety protocols.
Conducted routine inspections of welds for quality assurance, maintaining compliance with safety regulations.
Improved project efficiency by interpreting blueprints, schematics, and technical drawings to accurately complete assigned tasks.
Ensured compliance with safety regulations by meticulously following welding procedures and codes.
Enhanced workplace safety by actively identifying potential hazards and implementing preventative measures before commencing work activities.
Removed excess slag with arc-cutting, grinding, and using other equipment.
Tested welding and safety equipment to check performance.
Maintained full set of personal tools to use on jobs.
Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
Minimized warping using good fitting, burning, and welding techniques.
Fabricated steel frames, columns, beams, and girders according to blueprints or instructions from site managers.
Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
Coordinated with crane or signaled equipment operators to lift and position structural steel members and hoist beams, girders, and columns to correct positions.
Followed blueprints and instructions from supervisors to erect columns, beams and girders.
Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.
Aligned structural steel members to rivet, bolt and weld permanently into place.
Maintained clean and organized working environment to promote safety and efficiency.
Underground Utility Technician
BRON Contractors Inc
07.2003 - 03.2013
Operated heavy machinery for excavation and installation of underground utilities.
Conducted routine inspections to ensure compliance with safety regulations and industry standards.
Collaborated with team members to troubleshoot and resolve utility-related issues efficiently.
Monitored work progress, ensuring adherence to project timelines and specifications.
Enhanced underground utility locating accuracy by implementing advanced mapping techniques and equipment usage.
Implemented innovative strategies to streamline workflow processes, resulting in significant improvements to overall job-site productivity.
Maintained optimal functionality of underground utilities through regular inspections, preventative maintenance, and timely repairs.
Proactively identified potential problems within existing infrastructure systems through thorough analysis and regular inspections.
Monitored raw water supply to detect chemical and biological contaminants.
Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
Installed wiring, cabling and networking hardware on customer premises.
Read blueprints and schematics to correctly place equipment.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.