Dustin Griess
Greeley,Colorado
Summary
As a dedicated aviation professional with over four years of experience as a Ramp Agent, Lead Ramp Agent, and Dispatcher Technician and currently a Lead Dispatch Technician, I possess a strong understanding of safety procedures, operating procedures, excellent communication, leadership, teamwork skills, and a record of ensuring safe and efficient operations. I have obtained expertise in using various ground-handling equipment from my previous positions and have been able to apply them to my current position. In my current role as a Lead Dispatch Technician, I am provided with the necessary knowledge to lead a team effectively, coordinate the safe operations, evaluate team performance, and collaborate with other teams to ensure the best possible outcome in all situations.
My commitment to this position is to provide quick, efficient operations with a high quality focus on safety across all operations
Overview
5
5
years of professional experience
Work History
Lead Aviation Dispatch Technician
Aims Community College
Loveland, CO
03.2025 - Current
- Lead daily dispatch operations and delegate tasks to dispatch staff
- Maintain high safety management
- Coordinate with Flight Operations Coordinator and Maintenance technicians for efficient aircraft operations
- Train and mentor new dispatch employees
- Coordinate aircraft, instructor, and student schedules
- Review dispatch documents for accuracy and compliance
- Communicate operational changes to students, instructors, and other dispatchers
- Resolve scheduling conflicts
- Support emergency response procedures and time sensitive decisions
Aviation Dispatch Technician
Aims Community College
Loveland, CO
08.2023 - 03.2025
- Continuously monitor weather reports and other requirements to ensure compliance with Flight Operation Manual (FOM) limitations
- Maintain constant communication with students, providing them with critical information, updates, and instructions before, during, and after flights
- Prepare and maintain flight dispatch documents, including flight plans, weather briefings, and operational reports, ensuring compliance with regulatory requirements
- Compliance with emergency response plans and procedures to handle unforeseen circumstances
- Monitor and manage fuel loads on aircraft
- Interact with students, instructors, chief instructors, and flight managers, addressing their concerns or inquiries regarding flight schedules and changes
Lead Ramp Agent
Worldwide Flight Services
Denver, CO
02.2023 - 08.2023
- Supervised ramp agents on proper procedures for pushback, towing, and other ground-handling activities
- Coordinated with Denver Ops personnel and Flight Crews to verify aircraft movement and positioning on the ramp to ensure safe and efficient operations
- Communicated with ground personnel and aircraft mechanic personnel ( STS / Feam) to coordinate aircraft movements during towing operations
- Conducted safety inspections of ramp areas and ground equipment, and ensured compliance with all company safety regulations and standards
- Conducted performance evaluations and provided feedback to ramp agents to promote continuous improvement
- Collaborated with the bagroom team to ensure the timely transfer and loading of baggage onto departing aircraft
- Use of operational checklists utilizing the First Ramp platform to ensure adherence
Ramp Agent
Worldwide Flight Services
Denver, CO
12.2021 - 02.2023
- Loaded and unloaded cargo and baggage onto aircraft using proper lifting and loading techniques
- Wingwalked aircraft to and from the gate in a safe and efficient manner
- Conducted safety inspections of ground equipment and maintained accurate records of equipment maintenance
- Operated ground support equipment, including baggage tugs, cargo loaders, and pushback tractors
- Assisted passengers with disabilities and special needs, including wheelchair assistance
- Communicated with flight crew and ground personnel to ensure on-time departures and arrivals
- Followed standard operating procedures and safety regulations to ensure a safe working environment for all personnel and passengers
- Worked in a team environment to ensure efficient operations and excellent customer service for passengers and airline partners
Education
Associate of Applied Science - Professional Pilot Degree
Aims Community College
Greeley, CO12-2026
High School Diploma -
Greeley West High School
Greeley, CO05-2021
Skills
- Teamwork
- Time Management
- Problem-solving
- Leadership Skills
- Safety Awareness & Management
- Technical skills
- Attention to detail
- Customer service
- Knowledge of safety procedures and the ability to identify potential hazards
Accomplishments
- Greeley West High School | May 21, 2021
- Commercial License | Aims Community College | April 14, 2026
- FAA Part 107 | Aims Community College | November 8, 2024
- Instrument Rating | Aims Community College | August 9, 2024
- Private License | Aims Community College | March 6, 2023
- Ground Trainer Simulator | 1st Place (2024)
- Unlimited Navigation | 7th Place (2025)
- Aircraft Preflight Inspection | 10th Place (2025)
High School Diploma
FAA Pilot Certificates & Ratings
National Intercollegiate Flying Association - NIFA | AIMS Flight Team
Timeline
Lead Aviation Dispatch Technician
Aims Community College
03.2025 - Current
Aviation Dispatch Technician
Aims Community College
08.2023 - 03.2025
Lead Ramp Agent
Worldwide Flight Services
02.2023 - 08.2023
Ramp Agent
Worldwide Flight Services
12.2021 - 02.2023
Associate of Applied Science - Professional Pilot Degree
Aims Community College
High School Diploma -
Greeley West High School
Aircraft Experience
Pilot
Aims Community College - Loveland, CO | 2022-Present
- Piper PA-28-181 Archer: 334.4 total hours | 226.9 PIC hours
- Piper PA-44-180 Seminole: 12.1 total hours | 0 PIC hours
- Cessna 172: 6.1 | 6.1 PIC hours
Dispatch Technician
Aims Community College - Loveland, CO | 2023–Present
- Towing and repositioning: Piper PA-28-181, Piper PA-44-180, and American Champion 8KCAB Super Decathlon
- Experienced with conventional tugs, tug towing, and aircraft-specific tow bars
Ramp Agent
Worldwide Flight Services - Denver, CO | 2021–2023
Provided ramp handling, pushback, towing, cargo-loading, and aircraft-servicing support for domestic and international airline operations.
- Airbus: A220, A319, A320, A321, A340, A350
- Boeing: 737-800/900, 737 MAX, 747-400, 757-200/300, 767-200/300
- Bombardier: CRJ-900
- Performed aircraft pushback and towing on A220, A320, A321, 737, 757, and CRJ-900 aircraft
- K-loader certified for cargo-configured Boeing 737 and 767 operations
- Supported Air Canada, Aeromexico, Allegiant, Atlas Air, Copa Airlines, DHL, Icelandair, JetBlue, Lufthansa, Sun Country, and Volaris