Dustin Griggs
Hayward,CA
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Old Dominion Freight
03.2018 - Current
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of staffing needs, and equipment maintenance schedules.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Restaurant Manager
Buffalo Wild Wings
04.2015 - 01.2018
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Associate of Applied Science - Culinary Arts
Culinary Institute of Virginia
Norfolk, VA06.2019
Skills
- Safety Oversight
- Performance Monitoring
- Quality Assurance
- Task Delegation
- Employee Development
- Production
- Logistics Expertise
- Warehouse Operations
Timeline
Operations Supervisor
Old Dominion Freight
03.2018 - Current
Restaurant Manager
Buffalo Wild Wings
04.2015 - 01.2018
Associate of Applied Science - Culinary Arts
Culinary Institute of Virginia