Dustin Hale
Indianapolis,IN
Summary
Looking to establish myself in an information Technology career to further develop skills and ensure the company continues to experience growth and high customer satisfaction. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
11
11
years of professional experience
Work History
Director of Internal Expansions
Credence Innovations
02.2024 - Current
- Building team-based marketing strategies
- Campaign planning including conversations with customers and/or clients
- Attending regional conferences and ongoing training
- Promote direct sales and engage with managers to execute events.
IT Specialist
Netfor
02.2017 - 12.2021
- Maintain Point-of-Sale system for several different businesses nationwide
- Install and run diagnostics on to network printers, scanners, pin pads, and many other peripheral devices
- Route tickets and create knowledge to efficiently resolve persistent issues as they come.
Demolition/Painting Supervisor
MEKA Construction
04.2013 - 10.2016
- Manage team of painters and laborers
- Interview and hire new applicants
- Maintain safety on job site
- Ensure proper equipment and supplies are provided
- Communicate with customers to achieve proper job completion.
Education
No Degree - Informatics
MyComputerCareer
2601 Fortune Cir E #100c, Indianapolis, IN 4624103.2025
No Degree - First Aid, CPR, AED Certifications
American Red Cross
1510 N Meridian St, Indianapolis, IN 4620203.2024
No Degree - Class A CDL
C1 Trucking School
3603 E Raymond St, Indianapolis, IN 4620301.2020
High School Diploma -
Decatur Central High School
5251 Kentucky Ave, Indianapolis, IN 4622101.2013
Skills
- Customer Service
- Installation & Configurations
- Troubleshooting
- Team Building
- Training
- Customer Relations
- Desktops, Laptops, and Mobile Devices
- Hiring and Onboarding
- Proficient in [Software]
Personal Information
Title: IT Specialist
Timeline
Director of Internal Expansions
Credence Innovations
02.2024 - Current
IT Specialist
Netfor
02.2017 - 12.2021
Demolition/Painting Supervisor
MEKA Construction
04.2013 - 10.2016
No Degree - Informatics
MyComputerCareer
No Degree - First Aid, CPR, AED Certifications
American Red Cross
No Degree - Class A CDL
C1 Trucking School
High School Diploma -
Decatur Central High School
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