Dustin Hoppel
Suffolk,VA
Summary
Known for successfully optimizing processes, improving efficiency, and delivering impactful results. Adept at strategic planning, team leadership, and process enhancement across diverse industries. Skilled in human resources functions, specializing in recruiting, hiring, and training employees to build and sustain high-performing teams. Proven track record of streamlining workflows, reducing costs, and implementing organizational improvements. Committed to continuous improvement and dedicated to achieving operational excellence in alignment with organizational goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor I Transportation Manager
Western Tidewater Community Services Board
11.2023 - Current
- Efficiently supervised program staff, overseeing schedules, leave requests, and work performance
- Implemented cost-saving measures in fleet management, including optimizing fuel prices and maintenance
- Ensured compliance with DMV regulations for agency vehicles and streamlined transportation routes
- Conducted qualitative and quantitative Quality Assurance reviews of consumer medical records
- Led training sessions, contributing to staff development and program effectiveness
- Successfully represented the CSB in a knowledgeable and professional manner.
Operations Manager
TA Services
02.2023 - 08.2023
- Monitored inventory in real-time, collaborating with warehouse teams for precise shipments
- Ensured compliance with safety, environmental, and transportation laws, maintaining impeccable records
- Led a multifaceted team, providing guidance, impactful training, and unwavering support for safety compliance
- Cultivated a vibrant and collaborative work environment, boosting team morale and productivity
- Orchestrated vehicle maintenance schedules and managed vehicle procurement and disposal strategies
- Introduced KPIs to monitor and enhance transportation efficiency
- Generated insightful reports on critical metrics, facilitating informed decision-making
- Maintained proactive communication channels, ensuring seamless operations.
Operations Manager
Boyd Brother's Transportation
07.2022 - 02.2023
- Directed day-to-day operations, focusing on ensuring optimal equipment readiness and operational efficiency
- Spearheaded DOT operations, meticulously managing drug testing processes
- Defined and communicated clear expectations, empowering team members
- Directed day-to-day operations with a focus on integrating McLeod Software for optimal equipment readiness and efficiency.
Regional Terminal Manager
The Genset Pool
10.2021 - 01.2022
- Implemented efficient maintenance processes, contributing to overall operational effectiveness
- Ensured meticulous fleet maintenance, verifying optimal operating conditions
- Develop and implement strategies to optimize performance and productivity of regional terminals.
Assistant Manager
Monro, Inc.
12.2019 - 01.2021
- Implemented effective post-sale customer follow-up procedures
- Motivated team members to achieve heightened performance through collaboration
- Assisted in the implementation of employee training programs to enhance performance and improve customer satisfaction.
Owner Operator
DB Transport
01.2016 - 12.2020
- Spearheaded strategies for operational efficiency and cost reduction
- Demonstrated successful procedures in cultivating and maintaining productive partnerships with customers
- Ensure compliance with all local, state, and federal regulations related to transportation and logistics operations.
Education
Diploma -
Kempsville High School
Suffolk, VA 01.1998 - 01.2002
Skills
Strategic PlanningTeam LeadershipProcess EnhancementHuman ResourcesRecruitingHiringTrainingStreamlining WorkflowsCost ReductionOrganizational ImprovementsContinuous ImprovementOperational ExcellenceProgram DevelopmentSupervisionFleet ManagementComplianceQuality AssuranceStaff TrainingRegulatory KnowledgeCrisis ManagementBudget PlanningCommunicationProblem SolvingConsumer-Centered ServicesRecord KeepingVehicle MaintenanceStaff Performance EvaluationTeam BuildingEfficient SchedulingCost OptimizationTraining FacilitationProfessional RepresentationHIPAA ComplianceEmergency ProceduresEthical StandardsInitiativePositive Consumer and Family RelationsSound JudgmentStrategic Inventory OversightRegulatory AdherencePositive Work CultureEfficient Fleet ManagementPerformance Metrics ImplementationRobust ReportingClient and Stakeholder ManagementOperational ExcellenceRegulatory ComplianceTeam EmpowermentEnhanced Diagnostic SuccessOperational StreamliningFleet Maintenance OversightEnhanced Customer LoyaltyInspired Team PerformanceOperational OptimizationCustomer Partnership CultivationLeadership & Cross-functional Team LeadershipContinuous Process ImprovementLogistics ManagementEffective CommunicationBusiness Strategy & Problem SolvingProject ManagementTech ProficiencyRemote Collaboration Skills
Supervisory expertise
Transportation Logistics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Supervisor I Transportation Manager
Western Tidewater Community Services Board
11.2023 - Current
Operations Manager
TA Services
02.2023 - 08.2023
Operations Manager
Boyd Brother's Transportation
07.2022 - 02.2023
Regional Terminal Manager
The Genset Pool
10.2021 - 01.2022
Assistant Manager
Monro, Inc.
12.2019 - 01.2021
Owner Operator
DB Transport
01.2016 - 12.2020
Diploma -
Kempsville High School
01.1998 - 01.2002