Dustin Howell
Harvest,AL
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
17
17
years of professional experience
Work History
Bartender, Server, Carside, Host, Key Hourly
Applebees
Madison, AL
09.2007 - Current
- Performed opening and closing duties including restocking supplies.
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Cleansed glasses with sanitizing solution after each use.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
Some College (No Degree) - Optical Engineering
University of Alabama At Huntsville
Huntsville, ALSkills
- Beverage Preparation
- Suggestive Selling
- Health codes compliance
- Food Preparation
- Payment Processing
- Food Running
Timeline
Bartender, Server, Carside, Host, Key Hourly
Applebees
09.2007 - Current
Some College (No Degree) - Optical Engineering
University of Alabama At Huntsville