Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Dustin Jackson

Jefferson City

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in independent work environments. Proven ability to quickly acquire new skills and effectively collaborate with diverse teams.

Overview

10
10
years of professional experience

Work History

Food Service Professional

Longhorn Steakhouse
Sevierville
09.2016 - Current
  • Maintained cleanliness and order of work areas to meet health code standards.
  • Operated cash registers to process customer payments accurately and efficiently.
  • Ensured food safety compliance during meal preparation and service.
  • Resolved guest complaints promptly to enhance satisfaction and loyalty.
  • Provided excellent customer service by responding quickly to inquiries.
  • Collaborated with team members to ensure timely service delivery.
  • Wiped down tables and removed waste to create a welcoming environment.
  • Complied with inventory management and cash control procedures.

Customer Service Representative

Sykes Enterprises, Incorporated
Wise
04.2015 - 08.2016
  • Resolved customer service and billing complaints through bill adjustments and refunds.
  • Diffused tense situations calmly and professionally, ensuring customer satisfaction.
  • Engaged customers to identify needs, address issues, and provide product information.
  • Probed effectively to ascertain service requirements and input data accurately into systems.
  • Enhanced customer satisfaction ratings by providing timely solutions and resolving inquiries promptly.
  • Guided customers in product selection, ordering processes, returns, exchanges, and technical support.
  • Maintained comprehensive records of customer interactions and transactions for reference.
  • Documented details of inquiries thoroughly to improve future service responses.

Education

High School Diploma -

Clintwood High School
Clintwood, VA
05-2008

Skills

  • Cash handling
  • Customer service
  • Team collaboration
  • Problem solving
  • Guest relations
  • Positive attitude

Affiliations

  • have owned every generation of Playstation Consoles
  • Avid Magic the Gathering Player with over 20 decks across multiple formats
  • 15 years of Dungeon Master experience across various TTRPG games

References

References available upon request.

Timeline

Food Service Professional

Longhorn Steakhouse
09.2016 - Current

Customer Service Representative

Sykes Enterprises, Incorporated
04.2015 - 08.2016

High School Diploma -

Clintwood High School

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