Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dustin Jerel Williams

Charlotte,NC

Summary

With 3 years in pest control, 1 year in CDL driving, and 5 years in human services, I have the skills to build and manage a successful team. My diverse experience helps me adapt and communicate effectively with people from different backgrounds. As a leader, I prioritize safety, security, quality, and business operations policies for optimal outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Merchandiser

Coca-Cola Consolidated Inc.
05.2023 - 10.2024
  • Responsible for efficiently delivering products to customer locations in a courteous, professional, compliant, safe, and timely manner
  • Responsible for stocking products on shelves and in coolers while ensuring that appropriate rotation standards are maintained
  • Ability to work in a fast-paced position while stocking and facing products on shelves, displays, and in coolers
  • Fill, merchandise, and rotate product on displays and in cold drink equipment, according to company standards
  • Maintain and organize Coca-Cola stock as needed, picking up damaged and dated products including empty shells and pallets
  • Set up and maintain merchandise and sales promotion displays
  • Ensure the neat appearance of all Coca-Cola Consolidated equipment and product in assigned accounts and maintain a safe work environment
  • Foster relationships with account personnel and provide superior customer service to all customers and accounts serviced
  • Ensure proper accounting of product, cash, and assets daily; perform daily Pre-trip and Post-trip inspections on assigned vehicles
  • Perform other duties as assigned

Pest Control Technician/ Sales Rep

Home Team Pest Defense
02.2019 - 01.2023
  • Provided exceptional customer service to customers
  • Maintained a high production rate to accomplish individual/company sales and service goals within a timely manner
  • Displayed a high level of leadership and teamwork to accomplish task given
  • Trained fellow employees to apply the knowledge and compliance values of the company to increase performance
  • I assisted with community and company organizations and committees in attempts to better serve others within the company and communities we serve
  • Discussed and diagnosed varies pest issues with homeowners
  • Graduated from Home Team's internal Master Technician course and training program, Knowledge of service to adequately explain and demonstrate Home Team's products and services while growing relationships with the customer base

Support/ Education Specialist

Gallagher Services
03.2015 - 02.2019
  • Supervised individuals with intellectual disabilities enhance their life skills
  • Transported to and from activities
  • Conducted meetings in co-ordinance with individual's personal goals
  • Administered daily medication
  • With knowledge of their baselines, I was able to assist with their daily care plans while reaching their goals in a timely manner
  • Developed daily itineraries according to individual's personal interests within the day program facility

Direct Care Specialist

Richcroft Inc.
08.2012 - 08.2018
  • I was a caretaker for Mentally Disabled Individuals
  • Supervised individuals with intellectual disabilities
  • Transported individuals to and from activities as well as appointments
  • Prepared daily meals
  • Developed weekly itineraries according to individual's personal interest
  • Assisted individuals with financial management
  • Assisted with the enhancement of individual's life skills according to individual goals

Education

Medical Billing and Coding -

Fortis Institute
Baltimore, MD
09.2011

High School Diploma -

Carver Vocational Technical High School
Baltimore, MD
06-2005

Skills

  • Microsoft Office
  • Customer Service Management
  • Conflict Resolution
  • Customer Satisfaction Enhancement
  • Case Management
  • Life Skills
  • Medical Terminology
  • Medical Office Practices
  • Networking
  • Independent Working
  • Problem Solving
  • Pest Management Knowledge
  • Multitasking Abilities
  • Problem-solving abilities
  • Load and unload

Certification

  • Class A CDL Drivers License
  • First Aid and CPR Certification
  • Certified Medication Technician
  • Certified Medical Biller & Coder
  • 2x HomeTeam Pest Defense Employee of The Month
  • 2021 Home Team Core Values Award Recipient
  • 2021 Master Technician Program selectee & graduate

References

Available upon request.

Timeline

Delivery Merchandiser

Coca-Cola Consolidated Inc.
05.2023 - 10.2024

Pest Control Technician/ Sales Rep

Home Team Pest Defense
02.2019 - 01.2023

Support/ Education Specialist

Gallagher Services
03.2015 - 02.2019

Direct Care Specialist

Richcroft Inc.
08.2012 - 08.2018

Medical Billing and Coding -

Fortis Institute

High School Diploma -

Carver Vocational Technical High School

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Dustin Jerel Williams