Summary
Overview
Work History
Education
Skills
Timeline
Server

Dustin Johnson

Pineville,LA

Summary

A highly talented individual with extensive experience in team training, personnel development, management of front-end and back-end business processes, leadership development, coordinating entire food stations, and all restaurant service positions. An individual, who is dependable, committed, with a strong work ethic that is known in the community for character and integrity.

Overview

12
12
years of professional experience

Work History

Pro Shop Associate

M2M Management Group
Alexandria, LA
03.2021 - Current
  • Stocked and restocked inventory on sales floor to boost sales and meet company demands.
  • Operated cash register to accept cash, credit card and gift card payments.
  • Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
  • Developed strong rapport with customers and created positive impression of business.
  • Since beginning with the organization the golf course has set record revenues in the pro shop and golf course with over 15% year-to-year revenue increase.

Church Staff Leader

Heart Of Worship Church
Pineville, LA
11.2015 - 09.2020
  • Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
  • Organized large group events, fundraisers, and sports competitions to integrate youth group and community.
  • Recruited and trained volunteers to work with youth, confirming adequate volunteer support and adult-to-youth ratios.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • 5 years as Executive Church Staff member leading, training, and developing other leaders.
  • Checked all technical equipment to make sure it functioned properly and performed troubleshooting to alleviate issues.
  • Operated sound consoles and managed audio content through effective mixing and editing.
  • Organized youth camp that involved leading and executing visionary ideas with ministers, music artists, site administrations, and volunteers to provide professional product to teenagers across the state of Louisiana.
  • Trained all executive staff ministers in proven successful process to become competent and confident to train and lead others within their department.
  • Designed website layouts, templates and unique branded looks.
  • Developed creative design for print materials, banners and signs.

General Manager

Tsunami Japanese Steakhouse And Sushi Bar
Mt. Pleasant, SC
10.2011 - 06.2012
  • Started position with negative debt-to-income ratio to ending with positive returns.
  • Annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Created Schedules, performed interviews, and created training programs to create culture successful to generate profitability in highly competitive market.
  • Managed daily shift operations to help facilitate needs of customers and employees to provide positive experience.
  • Helped execute all duties of employees.

Server Shift Leader

Carrabba' Italia Grill
Mt. Pleasant, SC
03.2010 - 01.2013
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Server, Cook, Bartender, Host, Training Manager

Johnny Carinos Country Italian
Pineville, LA
10.2005 - 01.2008
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Managed new employee orientation training process for more than 30 employees each year.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Followed strict recipes and drink measurements to minimize product used.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Education

Bachelor of Science - Psychology

Louisiana State University At Alexandria
Alexandria, LA
05.2015

Skills

  • Management Staff Collaboration
  • Individual Mentoring
  • Workforce Planning
  • Focus and Follow-Through
  • Originality and Creativity
  • Business Leadership
  • Policy Development and Implementation
  • Budget Administration
  • Time Management
  • Continuous Quality Improvement (CQI)
  • Motivational Leadership
  • Leadership Competency
  • Training Program Design

Timeline

Pro Shop Associate

M2M Management Group
03.2021 - Current

Church Staff Leader

Heart Of Worship Church
11.2015 - 09.2020

General Manager

Tsunami Japanese Steakhouse And Sushi Bar
10.2011 - 06.2012

Server Shift Leader

Carrabba' Italia Grill
03.2010 - 01.2013

Server, Cook, Bartender, Host, Training Manager

Johnny Carinos Country Italian
10.2005 - 01.2008

Bachelor of Science - Psychology

Louisiana State University At Alexandria

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