Dustin Keener
Grafton
Summary
Dynamic professional with a proven track record at The Hive Entertainment Zone, enhancing customer experiences and ensuring safety through proactive floor monitoring. Skilled in advanced data analysis and communication, I excel in team collaboration and task delegation, maximizing operational efficiency while fostering positive interactions. Proficient in Microsoft Office Suite and adept at problem-solving.
Overview
1
1
year of professional experience
Work History
Floor Monitor
The Hive Entertainment Zone
Bridgeport, WV
01.2024 - Current
- Reduced safety hazards by conducting regular inspections of the floor for cleanliness and maintenance issues.
- Enhanced customer experience by closely monitoring floor activities and promptly addressing concerns.
- Demonstrated adaptability in handling various responsibilities such as cashier duties when necessary.
- Maximized efficiency within the workplace through effective delegation of tasks among team members during busy periods or employee absences.
- Promoted positive customer interactions through friendly greetings, attentive listening, and prompt assistance.
- Collaborated with fellow team members to maintain efficient operations during peak business hours.
Education
Bachelor of Science - Management Information Systems
Fairmont State University
Fairmont, WV05-2028
High School Diploma -
Grafton High School
Grafton, WV05-2024
Skills
- Certified in Word, Excel, and PowerPoint
- Proficient with Access for database management (currently expanding skills through college coursework)
Microsoft Office Suite (Advanced):
Data Analysis & Management:
- Advanced Excel skills: complex formulas, pivot tables, macros, and data visualization
- Proficient in creating, managing, and querying databases using Microsoft Access
- Strong familiarity with cloud-based productivity tools (OneDrive, SharePoint)
Technical Tools:
Timeline
Floor Monitor
The Hive Entertainment Zone
01.2024 - Current
Bachelor of Science - Management Information Systems
Fairmont State University
High School Diploma -
Grafton High School
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