Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randy Semexant

Parlin,US

Summary

Motivated individual with a Bachelor's degree in Language, Business & Culture and a strong background in customer service, IT, and operations. Seeking to expand my communication, analytical, and problem-solving skills. Resourceful worker with years of experience. Adaptable to diverse work environments with good planning and problem-solving to the best of my ability.

Overview

6
6
years of professional experience

Work History

Picker, Packer, Certified Amnesty Floor Monitor

Amazon Fulfillment Center - LG9
09.2022 - Current

- Coordinated with team members maintain consistent coverage across all sections of the floor.

- Executed picking and packing operations with precision, ensuring the timely and accurate shipment of products.

- maintained inventory accuracy and addressed operational discrepancies.

- Supported inbound & outbound teams to meet daily productivity goals by ensuring good floor health

- Troubleshooted disabled and malfunctioning drives in timely manner

Customer Service Assistant

Montclair State University Red Hawk Central
05.2018 - 02.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Analyzed customer feedback to identify areas for improvement.
  • Documented and resolved student/parental issues using Google Excel Sheets, enhancing data management and service efficiency.
  • Provided daily financial, academic, and registrar assistance, improving customer satisfaction.
  • Managed and processed computer transactions, including loan maintenance, transcript retrieval, and verifications, ensuring accuracy and compliance.

Diversifying Leadership Intern

Newark Museum of Art, Newark, NJ
06.2018 - 09.2021

- Rotated through various departments, including finance and marketing, acquiring a well-rounded understanding of operations.

- Coordinated educational and social programs for residents, fostering community engagement and participation.

- Attended Museum Advocacy Conferences (February 2019 & May 2020), gaining insights into operations and advocacy.

Enumerator

U.S. Census Bureau
07.2020 - 10.2020
  • Contacted interviewees to rectify survey issues and ask follow-up questions.
  • Dispensed assignments to enumerator team and submitted completed work to supervisors.
  • Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
  • Drafted thorough and accurate reports, case summaries, and work records.

Education

Bachelor of Arts - Language, Business & Culture

Montclair State University
Montclair, NJ
06.2021

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) & Google Workspace (Docs, Spreadsheet)
  • Flexible
  • Effective verbal and written communication skills, conveys information clear and concisely
  • Collaborative and adaptable in diverse and fast pace work environments
  • Efficient in problem solving and Time Management
  • Attentive Listener
  • Computer Proficiency

Timeline

Picker, Packer, Certified Amnesty Floor Monitor

Amazon Fulfillment Center - LG9
09.2022 - Current

Enumerator

U.S. Census Bureau
07.2020 - 10.2020

Diversifying Leadership Intern

Newark Museum of Art, Newark, NJ
06.2018 - 09.2021

Customer Service Assistant

Montclair State University Red Hawk Central
05.2018 - 02.2020

Bachelor of Arts - Language, Business & Culture

Montclair State University
Randy Semexant