Dustin Kern
Apache Junction
Summary
Highly-motivated sales professional with 10+ years of experience in providing expertise in strategic lead generation, sales presentations, effective liaising, enterprise sales strategy, creative marketing, and category supervision across diverse sectors. Quota-surpassing sales manager with a consistent record
of converting sales prospects into loyal, satisfied clients and building a network of referrals to increase Sales .
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Banker
PNC
02.2024 - Current
- Ascertain customers' needs and goals by providing appropriate tailor-made solutions while offering guidance .
- Manage 200+ new and existing customers by helping them open and customize new checking and savings accounts and lending options.
- Refer clients to in-house eco partners when necessary by presenting financial products and services to existing and prospective customers.
- Identify potential customers and turn 80% of prospects into signed customers, generating over $15M in annual revenue.
- Maintain knowledge and understanding of appropriate banking legislation and regulations by keeping up-to-date with market updates and financial news to provide the best possible service.
Sales Associate
Courtesy Automotive Group
09.2021 - 02.2024
- Recognized as Car Salesman of The month by hitting sales quota of 20 + vehicles sold per month.
- Liaising with customers face-to-face, email, and via telephone.
- Identify customer needs and suggest suitable vehicle models and financing options.
- Arranging test drives for customers and accompany them on the excursions to explain vehicle features and driving capabilities.
- Negotiating final sales prices.
- Selling accessories, high-end features, and add-ons once the customer has chosen a particular vehicle.
- Completing all administrative paperwork and loan applications as well as insurance agreements together with the customer.
- Increasing customer database by actively prospecting for new leads on social media platforms.
- Liaising with services team to facilitate car prepping and delivery schedules.
Sales Associate
Riverview Toyota
03.2018 - 09.2021
- Spearheaded the prospecting of new customers through referrals from existing clients and sales phone calls.
- Offered professional answers and advice to curious clients encouraging them to schedule a visit to the showroom.
- Worked efficiently to overcome objection while developing sales plans to close sales and exceed established quota.
- Assisted customers in selecting the right vehicle by asking open-ended questions to determine each customer's need while.
- explaining vehicle performance and suggesting upgrades, accessories, and optional equipment available.
- Reported to the middle management on contracts, sales objective, activities, ensuring that pending contracts are completed for billing .
Manager
Kay Jewelers
03.2010 - 03.2018
- Consistently delivered sales expectations and have increased profitability for stores.
- Ending the fiscal year of 2016 final sales were $1.8m with an increase over plan of $1.4m at 375% to sales plan.
- Achieved the Brilliance award for salaried store managers for stores sales percentages over sales plans for the fiscal year and being recognized for being in the top 20 store of 2200.
- Leadership skills resulted in breaking a record of a one day diamond event with sales ending at 48,000 100% over the $24,000 goal increasing over the $24k event to the year prior.
- I served as the primary supervisor for entire location.
- Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team.
- Required that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
- Demonstrate the company's core values of People First, Lead Bravely , Own It , Assisting Our Customers In Celebrating Life And Expressing Love.
Education
Culinary Arts Business Management - Culinary Arts Business Management
Art institute of Seattle
Seattle, WASkills
- CRM
- After Sales Support
- Influential Negotiation Skills
- P&L Portfolio Management
- Sales Strategy Implementation
- Quality Assurance & Compliance
- Sales force
- Sales Presentation Planning
- Project management
- Target Market Data Research
- Strategic Selling Skill
- Building Rapport
Certification
- DCA Course
- Toyota product certification
- NMLS license
- 7-Figure Sales Principles Certification Grant Cardone .
Timeline
Personal Banker
PNC
02.2024 - Current
Sales Associate
Courtesy Automotive Group
09.2021 - 02.2024
Sales Associate
Riverview Toyota
03.2018 - 09.2021
Manager
Kay Jewelers
03.2010 - 03.2018
Culinary Arts Business Management - Culinary Arts Business Management
Art institute of Seattle
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