Dustin Macias
San Antonio,TX
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Operations- Stock Lead
Crocs
02.2023 - Current
- Coordinated assignments to keep workspaces clean and organized.
- Responsible for daily replenishment, storage management and merchandising
- Managed shipment receiving, processing and storage under tight timelines.
- Trained associates in pricing product and how to properly clean and receive it.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved cardboard other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Labeled boxes containers with accurate information such as colors and sizes.
Team Lead
Crocs
11.2022 - 02.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Built strong relationships with customers through positive attitude and attentive response.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Responsible for managing tills for opening, mid-day, and closing procedures.
Sales Associate
Crocs
07.2019 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05.2025
High School Diploma -
La Feria High School
La Feria, TX05.2021
Skills
- Inventory Tracking
- Stock Replenishment
- Shipment Processing
- Capacity Planning
- Decision Making
- Organizational Skills
- Packaging and Labeling
- Team Leadership
- Loading and Unloading
- Stockroom Organization
- Multitasking
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Operations- Stock Lead
Crocs
02.2023 - Current
Team Lead
Crocs
11.2022 - 02.2023
Sales Associate
Crocs
07.2019 - 11.2022
No Degree - Kinesiology
The University of Texas At San Antonio
High School Diploma -
La Feria High School
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