Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dustin Michael Cole

Findlay

Summary

Immediate Goal: Secure the M&R Technician 2 position.


Career Goal: Fulfill the demands of the company with quality workmanship and reliability. In pursuit of self-improvement, I will do what is necessary to be qualified and educated as possible to be a valuable asset to our team and company.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Field Service Technician

Columbia Gas of Ohio
10.2018 - Current
  • Respond quickly to emergency maintenance requests for timely on-call support 24/7.
  • Maintain a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Install new equipment and explain operation and routine maintenance protocols to customers.
  • Follow safety procedures to avoid injuries in field.
  • Complete partial or full dismantling of equipment to quickly repair or replace defective components and restore gas service.
  • Provid hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Facilitate smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Continuously expande knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Maximize operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Optimize equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Maintain company field response vehicle stocked with repair and replacement parts.
  • Reduced repeat service calls, meticulously performing quality checks after each repair.
  • Install proper regulation per MAOP of distribution main.
  • Ability to work independently, or collaboratively, to meet customer deadlines.
  • Constantly updating records to reflect material and location of pipeline facilities to avoid damages.
  • Attended Large Volume training and will hold Operator Qualification once placed on training schedule.
  • Currently hold the Operator Qualification to perform routine inspections and maintenance to critical valves within territory of responsibility.
  • Volunteer for unsuspecting outages out of the area and assist in maintaining 24/7 callout for peers unable to honor their responsibility.

Field Maintenance Specialist

TTX Company
09.2017 - 10.2018
  • Repaired, modified and upgraded intermodal rail cars.
  • Contributed to continuous improvement initiatives within the maintenance department by regularly reviewing procedures and best practices.
  • Operated forklift to move, align and set parts in place.
  • Troubleshot mechanical and pneumatic issues on customer rail cars.
  • Entered car repair information and retrieved specific data via electronic keyboard systems.
  • Repaired and maintained railcars, according to blueprints and specifications.
  • Used welders, cutting torches, grinders, hand tools, power tools and precision measuring instruments.
  • Reduced downtime with thorough inspections and timely repairs of equipment.
  • Reduced downtime with thorough inspections and timely repairs.
  • Held and maintained welding certifications to perform timely maintenance for our customers.

Carman

CSX Transportation
10.2011 - 08.2017
  • Advanced to Shop Lead (AAR write-up) and was responsible for repairs performed on shift. Held accountable for manpower efficiency in relation to repairs made and that they were done in accordance with the AAR (Association of American Railroads).
  • Advanced to Yard Lead which had the responsibility of ensuring all inspections within the Yard were complied with in a timely manner. Had to manage manpower accordingly to the volume of the work given on a daily basis.
  • Assisted in training new hires on proper inspection techniques, tool usage, and relevant safety protocols.
  • Ensured compliance with all company rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).
  • Contributed to a reduction in downtime for trains by quickly identifying and resolving any issues with railcar functionality.
  • Obtained information from computer applications regarding car characteristics, destination, lading, and repair records to file data such as repair information, bad orders, and car releases.
  • Enhanced operational efficiency by performing routine maintenance on railcar components, including brakes, wheels, and couplers.
  • Performed billing processes and ensured no counter billing would occur from foreign railroads.
  • Maintained a safe work environment by adhering to all safety regulations and guidelines during repair procedures.
  • Kept detailed records of all completed work orders, tracking both parts used and time spent on each project for accurate billing purposes.

Control Technician

Bosserman Aviation Equipment, Inc.
06.2011 - 10.2011
  • Read electrical blueprints/schematics.
  • Routed wire, pneumatic, and hydraulic lines.
  • Wired control boxes that contained various electrical components.
  • Used pneumatic tools to refurbish aircraft refuel carts and trucks.
  • Fabricated structural components by welding and use of cutting torch.
  • Used grinders, hand and belt sanders, press brakes and shears, and milling machine.

Aerospace Maintenance Journeyman

United States Air Force
06.2007 - 06.2011
  • Used technical data to troubleshoot and solve maintenance problems on aircraft systems.
  • Interpreted and advised on maintenance procedures and policies to repair aircraft.
  • Maintained aircraft structures, systems, and components.
  • Performed aircraft jacking, towing, and servicing procedures.
  • Supervised and performed aircraft structure, component, and system inspections.
  • Inspected components for clearances, tolerances, proper installation, and operation.
  • Reviewed maintenance forms, aircraft records, and reports to ensure complete documentation.
  • Inventoried and maintained tools and support equipment
  • Entered repairs made into the Integrated Maintenance Data Systems (IMDS).
  • Monitored maintenance repairs entered into IMDS and kept the error rate under the required 3%.

Education

High School -

Carey High School
Carey, OH
05.2005

Aviation Maintenance Technology

Community College of the Air Force
Montgomery, AL

NA - Global Logistics Management

Arizona State University
Tempe, AZ

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude

Certification

Class B CDL, 2G, 3G, and 4G in SMAW (shielded metal arc welding) and FCAW (flux-cored arc welding).

Timeline

Field Service Technician

Columbia Gas of Ohio
10.2018 - Current

Field Maintenance Specialist

TTX Company
09.2017 - 10.2018

Carman

CSX Transportation
10.2011 - 08.2017

Control Technician

Bosserman Aviation Equipment, Inc.
06.2011 - 10.2011

Aerospace Maintenance Journeyman

United States Air Force
06.2007 - 06.2011

Aviation Maintenance Technology

Community College of the Air Force

High School -

Carey High School

NA - Global Logistics Management

Arizona State University

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Dustin Michael Cole