Dustin Mills
Aubrey,TX
Summary
Dynamic and results-driven leader with extensive experience at Duke City Security LLC, specializing in operational efficiency and compliance. Proven track record in enhancing client relations and training personnel. Skilled in financial management and public speaking, dedicated to fostering a culture of excellence and continuous improvement in security operations.
I'm a highly motivated, extremely organized employee who enjoys setting goals, completing tasks, and solving problems. I adapt to new situations quickly. I work well as a team member, while understanding my individual responsibilities. My goal is to learn as much as I can and strengthen it with my personal skills. I’m well-trained and knowledgeable in law enforcement, security, office administration, and computer skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Duke City Security LLC
04.2020 - 10.2025
- Implemented comprehensive training programs for security personnel and staff.
- Ensured compliance with regulatory requirements and industry standards.
- Oversaw financial management and budgeting for operational efficiency.
- Established policies, procedures, and protocols to improve operational efficiency.
- Negotiated contracts with vendors, suppliers, and partners.
- Reviewed employee reports before submission to recommend changes or give approval.
Regional Manager
Premier Protective Security
04.2020 - 12.2023
- Enhanced client relations through effective communication and service excellence.
- Managed daily operations of multiple security contracts across several states.
- Coordinated staff scheduling to ensure adequate coverage and response capabilities.
- Implemented performance evaluations to improve staff accountability and service delivery.
- Completed day-to-day duties accurately and efficiently.
- Hired and onboarded new employees.
Operations Manager
Tru Security Inc
04.2017 - 04.2020
- Trained team members on best practices in security operations and customer service.
- Implemented process improvements to streamline operational workflows and reduce costs.
- Oversaw inventory management for equipment and supplies used in security services.
- Developed training materials for onboarding new employees in security operations processes.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Patrol Sergeant
Tru Security Inc
06.2016 - 04.2017
- Supervised daily patrol operations across assigned areas.
- Coordinated response efforts during security incidents and emergencies.
- Managed scheduling and deployment of security personnel efficiently.
- Investigated reported incidents and documented findings thoroughly.
- Maintained communication with team members to ensure situational awareness.
- Supervised patrol activities, ensuring that laws were enforced in accordance with company policies and procedures.
- Inspected equipment used by patrol officers on a regular basis; ensured proper maintenance was conducted according to policy.
Health-Plan Management
Department of Veterans Affairs
09.2012 - 03.2016
- Determine veterans' eligibility prior to issuing beneficiary travel reimbursements.
- Inputting patient funds into the online finance database and withdrawing the proper amount when requested.
- Completed travel consults by arranging various modes of transportation that accommodate a range of disabilities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Forces/Force Protection & Combat Arms Instructor
United States Air Force
05.2004 - 08.2012
- Oversaw live-fire exercises, ensuring adherence to safety standards.
- Collaborated with team leaders to enhance training effectiveness and efficiency.
- Mentored junior instructors in best practices for combat training delivery.
- Controlled area monitor for weapons and munitions vault.
- I attended the Combat Arms Supervisor Course in 2009.
- Assistant NCOIC for the armory in Balad, Iraq.
- Instructed in various weapon system types, including pistol, shotgun, and rifle.
Education
Associate in Criminal Justice -
Community College of The Air Force
Montgomery, AL01.2009
High School -
McDonald County Highschool
Anderson05-2004
Skills
- Public speaking
- Reliable
- Responsible
- Ethical
- Dedicated
- Fast learner
- Office administrator/manager
- Microsoft Word, Excel, and PowerPoint
- Formal records and reports
- Customer service relations
- Always looking for personal growth
References
AVAILABLE UPON REQUEST
Certification
• TX level 2 license, 154337301
• TX level 3 license, 154337302
• TX level 4 license, 154337302
• TX level 3 classroom and firearms instructor
• NRA law enforcement firearms instructor, 230466132
• NM level 1-3 security instructor, IN0245
• TX Notary Public, 135537009
• ASP tactical weapon instructor, ASP-62886
• NM DPS concealed carry instructor, 1081
• Sabre law enforcement aerosol instructor
• TX level 3 license, 154337302
• TX level 4 license, 154337302
• TX level 3 classroom and firearms instructor
• NRA law enforcement firearms instructor, 230466132
• NM level 1-3 security instructor, IN0245
• TX Notary Public, 135537009
• ASP tactical weapon instructor, ASP-62886
• NM DPS concealed carry instructor, 1081
• Sabre law enforcement aerosol instructor
Veteran Preference
10 point veteran preference
Service connected
Timeline
Chief Executive Officer
Duke City Security LLC
04.2020 - 10.2025
Regional Manager
Premier Protective Security
04.2020 - 12.2023
Operations Manager
Tru Security Inc
04.2017 - 04.2020
Patrol Sergeant
Tru Security Inc
06.2016 - 04.2017
Health-Plan Management
Department of Veterans Affairs
09.2012 - 03.2016
Security Forces/Force Protection & Combat Arms Instructor
United States Air Force
05.2004 - 08.2012
Associate in Criminal Justice -
Community College of The Air Force
High School -
McDonald County Highschool