Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Morris

Atlanta

Summary

Dynamic hospitality professional with extensive experience at Hilton and Norwegiance Cruise Line. Proven expertise in food safety and sanitation standards, enhancing guest satisfaction through effective team management and task delegation. Recognized for fostering strong vendor relationships and mentoring staff, driving operational excellence and consistent quality in service delivery.

Overview

18
18
years of professional experience

Work History

Executive Steward

Norwegiance Cruise Line
03.2018 - 04.2026
  • Excellent communication skills, both verbal and written.
  • Ensured timely availability of clean tableware and equipment by coordinating closely with banquet managers during events.
  • Managed vendor relationships to ensure high-quality products were delivered on-time at competitive pricing.
  • Implemented proper storage techniques for perishable and non-perishable items to maintain optimal freshness and reduce spoilage.

Stewarding Supervisor

Hilton
01.2012 - 02.2018
  • Maintained high sanitation standards across all food preparation areas to ensure consistent quality and guest satisfaction.
  • Participated in regular management meetings offering valuable insights into departmental operations ultimately benefiting overall performance.
  • Provided ongoing mentoring guidance to junior stewards helping them understand their roles better contributing success.
  • Conducted performance evaluations for stewarding staff, identifying areas for improvement and providing constructive feedback.

Front Desk Agents

Hilton
02.2008 - 01.2012
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Bachelor of Arts - Hospitality Management

University of Memphis
Memphis, TN
05-2011

Skills

  • Food safety
  • Team management
  • Sanitation standards
  • Task delegation

Timeline

Executive Steward

Norwegiance Cruise Line
03.2018 - 04.2026

Stewarding Supervisor

Hilton
01.2012 - 02.2018

Front Desk Agents

Hilton
02.2008 - 01.2012

Bachelor of Arts - Hospitality Management

University of Memphis

Similar Profiles

CREATE PROFILE
Dustin Morris