Dustin Proffitt
Bloomfield Hills,MI
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
9
9
years of professional experience
Work History
Automation Quality Assurance Engineer
Chipotle Mexican Grill
04.2020 - Current
- Use SDLC tools including Microsoft Azure, Rally Software, and Tricentis qTest
- Analyze daily test reports to determine expected and unexpected script failures
- Develop and maintain over 100 test scripts using test automation tools
- Repair expected script failures
- Contribute to Agile ceremonies such as daily stand-ups, sprint planning, and retrospective meetings
- Monitor resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Document testing procedures for developers and future testing use.
Quality Assurance Consultant
Strive Consulting
10.2019 - 04.2020
- Detected and reported defects using Jira and HP QC, tracked their resolution through to closure
- Worked with stakeholders to ensure their testing needs were met and that software releases met their requirements
- Collaborated with development and business analysts to improve software quality
- Monitored product standards and quality-control programs.
Software Test Engineer
Pearson Education
12.2016 - 10.2019
- Identified, reported, and tracked defects using Jira and Google Smartsheet
- Partnered with development and remote testing teams to resolve defects and issues in a timely manner for my portfolio of 5-7 testing projects
- Designed testing scenarios for usability testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results, and submitted observations to development team.
Testing Consultant
Olenick And Associates
01.2015 - 11.2016
- Participated in release management process and provided input about the readiness of software products for release
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Education
Bachelor of Arts - Economics
The University of Toledo
Toledo, OHSkills
- Test management tools: JIRA, HP Quality Center, Tricentis qTest, Rally Software
- Testing tools: TagUI Web Automation, Cucumber, Silk Test, Command Prompt
- Operating systems: Windows, macOS, Android
- Remote work: Microsoft Teams, Slack, Zoom
- Agile development methodologies: Scrum, Kanban
- Cloud: Microsoft Azure, Amazon AWS, Salesforce
- Artificial Intelligence: ChatGPT, Prompt Engineering
- Sharp analytical and problem-solving skills Curious and always learning
- Excellent communication and interpersonal skills Resourceful and Organized Flexible and Adaptable
Timeline
Automation Quality Assurance Engineer
Chipotle Mexican Grill
04.2020 - Current
Quality Assurance Consultant
Strive Consulting
10.2019 - 04.2020
Software Test Engineer
Pearson Education
12.2016 - 10.2019
Testing Consultant
Olenick And Associates
01.2015 - 11.2016
Bachelor of Arts - Economics
The University of Toledo