Dustin Rocha
Fresno,CA
Summary
Dependable Individual with terrific work ethic and expertise in managing tasks in quick-paced settings. Committed to engaging clients and maintaining positive, focused based interactions. High tolerance to burnout after 10 years of multiple jobs. A strong communicator driven by a want to help people and determined even in failure to produce quality work. Looking forward to the opportunity to prove how beneficial of an employee I could be.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Fox Drug Store
Fowler, CA
03.2013 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated verification and filling of more than 1000+ daily Synergy Medical machine prescriptions in high-volume, high-stress pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Resolved third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent sales and increased inventory in anticipation of need.
Night Freight Associate (Trainer)
Home Depot
Selma, CA
10.2013 - Current
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Forklift Certified under Home Depot Training umbrella
- Safely and securely loaded items to prevent damage during transport.
- Coached new associates on ethics and standards of company policy
- Proven ability to learn quickly and adapt to new situations
Education
Associate of Science - Paralegal Studies
Fresno City College
Fresno, CA12.2023
Skills
- Great Work Ethic
- Detail-oriented
- Strong Research & Reading Comprehension Skills
- Team Player
- Safety Awareness
- Customer Relationship Management
- Confidentiality Understanding
- Constructive Feedback
Certification
- Licensed Pharmacy Technician [TCH 105413] Since- [2012]
- Certified Forklift Driver, Home Depot Since-[2015]
References
Furnished Upon Request
Timeline
Night Freight Associate (Trainer)
Home Depot
10.2013 - Current
Pharmacy Technician
Fox Drug Store
03.2013 - Current
Associate of Science - Paralegal Studies
Fresno City College
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