Im very much a family man of 2 girls I enjoy taking them fishing and camping We play alot of sports like softball and soccer and soccer at home Im always interested in the odd technological advancement Im very interested in running my own business soon as I will be enrolling to finish my bachelors in business administration Followed by an Mba in entrepeneurship and innovation
Dustin Schramm
Oklahoma City,OK
Summary
Dynamic Manager with a proven track record at Deepwoodsok.com, excelling in project management, client relationship building, and sales. Skilled in conflict resolution and quality assurance, driving timely project completions and boosting client satisfaction. Committed to operational excellence and continuous improvement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving abilities. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Site Manager/Sales Manager
Deepwoodsok.com
04.2023 - 05.2025
- Conducted regular site meetings with team members and fostered open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections by cross referencing ever changing laws and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Kept sites compliant with OSHA, state, and federal regulations to prevent unnecessary risks.
- Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
- Developed and executed robust quality control procedures, elevating quality of products sold
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Sales Associate
Budlink
01.2023 - 04.2023
- Built relationships with customers to gain contracted accounts.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Business Owner
Cannabites,llc
02.2020 - 12.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Online Business Owner/eBay Seller
Cooljunk,llc
04.2012 - 01.2016
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Managed financial aspects of the business, including budgeting, expense tracking, and tax preparation, ensuring profitability.
- Managed customer service inquiries and complaints for customer satisfaction.
- Streamlined order fulfillment processes for faster shipping times, improving customer satisfaction rates.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Developed successful email campaigns to engage subscribers and drive repeat business.
Education
Associate of Applied Science - Engineering Microtechnology/micromechanics
Oklahoma State University
Okmulgee, OK12-2017
Skills
- Team leadership
- Problem-solving
- Quality assurance
- Conflict resolution
- Site safety
- Site management
- Project management
- Customer relationship management
- Supply ordering
- Operations management
- Analytical thinking
- Procedures development
- Customer inquiries
- Estimating
- Business development
- Contract negotiation
- Process improvement
- Regulatory compliance
- Blueprints and schematics
- Interpreting blueprints
- Building codes
- OSHA compliance
- Documentation and reporting
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certified Rolex watchmaker/technician
Interests
Timeline
Site Manager/Sales Manager
Deepwoodsok.com
04.2023 - 05.2025
Sales Associate
Budlink
01.2023 - 04.2023
Business Owner
Cannabites,llc
02.2020 - 12.2022
Online Business Owner/eBay Seller
Cooljunk,llc
04.2012 - 01.2016
Associate of Applied Science - Engineering Microtechnology/micromechanics
Oklahoma State University
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