Dustin Smith

To grow further with the ambitions to work in the preferred technology field by applying obtained skills and expertise. Multitasking Network Administrator with a background in system upgrades and hardware monitoring. Determined employee with over 13 years of network component installation experience. Highly knowledgeable in system repairs and performance improvements.

• United States Army, 2006, 2009, Honorable Discharge, Operation Iraqi Freedom, 2007, 2009, Fueled coalition aircraft with more than two million gallons to assist combat operations over northern Iraq., Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal (2 awards), National Defense Service Medal (2 awards), Global War on Terrorism Service Medal, Iraq Campaign Medal with Campaign Star, Army Service Ribbon
• United States Navy, 1992, 1996, Honorable Discharge, Operation Southern Watch, Defense activities with the First Gulf War, including Somalia rescue efforts of downed Army soldiers., Sea Service Deployment Ribbon (2 awards), Meritorious Unit Commendation Medal, Battle "E" Ribbon, Good Conduct Medal, National Defense Medal, Armed Forces Expeditionary Medal, Southwest Asia Service Medal, Overseas Service Ribbon, Kuwait Liberation Medal

Experience with Active Directory management, Wide Area Network (WAN), Local Area Network (LAN), and Network Print Devices (Printers\Copiers\Scanners\Faxes)..

Windows 7-11, Apple macOS, and Android.

Management of Google Drive, Microsoft One Drive, Barracuda (Backup), Dropbox, and iCloud services.

Ability to identify and troubleshoot network issues to ensure smooth operation of the network infrastructure.

Understanding network security principles and best practices to protect the network from cyber threats and vulnerabilities.

Knowledge of backup and recovery processes to ensure data protection and business continuity in case of network failures.

Ability to maintain accurate network documentation, including network diagrams, configurations, and inventory of network devices.

Good communication skills to interact with team members, vendors, and end-users to troubleshoot network issues effectively.

Demonstrated organizational skills in handling, directing, and prioritizing multiple complex assignments/projects and maintaining records.

Willingness to stay updated with the latest technologies and trends in networking to enhance skills and improve network performance.

Ability to work collaboratively with network administrators, IT support staff, and other team members to achieve common goals and objectives.

Providing excellent customer service to end-users by addressing their network-related concerns and issues promptly and professionally.

Demonstrated ability to work independently with little direction.

Achieved DOD Secret Security Clearance.