Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Thompson

Minneapolis,Minnesota

Summary

GOAL:

  • To obtain a challenging and rewarding position with the opportunity for advancement.

QUALIFICATIONS:

  • Highly knowledgeable in the Golf Industry and Professionalism.
  • Highly organized, adaptable, able to prioritize, and has a strong work ethic under pressure situations.
  • Ability to communicate effectively both orally and in writing proficient in computer capabilities by using all Microsoft components.
  • Experience working in the customer service atmosphere.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Office Manager

Enviro-Master
09.2022 - 02.2023
  • Managed office operations while scheduling appointments for department managers.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

2ndswing Associate/Shipping and Receiving/Department Manager

2nd Swing
03.2016 - 05.2022
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Pulled, verified and packaged items for shipment.
  • Operated WAVE, lift trucks and hand trucks to move items around warehouse.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Negotiated with [Number] different freight companies and received annual contracts resulting in cost savings of [Number]%
  • Lead team of [Number] employees packaging, palletizing and shipping up to [Number] boxes per day

Data Entry Specialist

Meritain Health
03.2015 - 03.2016
  • Seperating incoming mail from other offices
  • Organize mail into different batches for online use
  • Handle incoming faxes and determing which offices or batches for online and personal use
  • Communicate effectively with other employees and in other departments to complete certain tasks.

Players Associate

Golf Galaxy
09.2014 - 12.2015
  • Engage with customers by using the WISE system (welcome, interview, solution, experience)
  • Answering phone calls regarding questions about the stores product and services
  • Complete incoming and outgoing transfers
  • Promote and sell golf equipment and apparel
  • Manage incoming freight and making sure each product goes to its right destination
  • Work within a team environment to complete each task

Assistant Golf Professional

Cedar Creek Golf Course
04.2012 - 09.2012
  • Managed pro shop by answering calls for tee times and scheduled meetings for the golf Professional
  • Clean, organized, and created new innovative designs for the pro shop
  • Communicated with customers about questions, concerns, and improving relationships
  • Ranger and starter to ensure that speed of play was at optimal level of efficiency for all of the players
  • Organized leagues and managed staff on multiple events
  • Helped with and managed different outing events hosted at the golf course

Education

Bachelor Degree of Science - Golf Enterprise Management

University of Wisconsin – Stout
Menomonie, WI

Skills

  • Ul>
  • Decision Making
  • P>Multitasking Abilities
  • P>Warehouse Logistics
  • P>Strategic planning
  • P>Data Entry

Timeline

Office Manager

Enviro-Master
09.2022 - 02.2023

2ndswing Associate/Shipping and Receiving/Department Manager

2nd Swing
03.2016 - 05.2022

Data Entry Specialist

Meritain Health
03.2015 - 03.2016

Players Associate

Golf Galaxy
09.2014 - 12.2015

Assistant Golf Professional

Cedar Creek Golf Course
04.2012 - 09.2012

Bachelor Degree of Science - Golf Enterprise Management

University of Wisconsin – Stout

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Dustin Thompson