Dustin Vaughn
San Diego,CA
Summary
Customer-savvy owner accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Proficient Telecommunications Engineer with broad-range national and international experience in voice and data network support and installation. Creative customer service during catastrophic events. Strong process management skills to streamline implementations, configurations and operations. Telecommunications Engineer with extensive background in telephone and data systems. Major strengths include, troubleshooting and repairing PBXs, voicemail systems, PC networking and IP networks. Incredibly hardworking and dedicated employee with expertise in Ford star and v-sat demonstrated across 10 years of industry performance. Competent Telecommunications Technician bringing 10 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Handyman
Self
01.1987 - Current
- Handyman, jack of all trades, all phases of commercial and residential construction.
- Self-motivated, with a strong sense of personal responsibility
- Organized and detail-oriented with a strong work ethic
- Applied effective time management techniques to meet tight deadlines
- Developed and maintained courteous and effective working relationships
- Exercised leadership capabilities by successfully motivating and inspiring others
- Strengthened communication skills through regular interactions with others
- Gained extensive knowledge in data entry, analysis and reporting
- Proved successful working within tight deadlines and a fast-paced environment
- Resolved problems, improved operations and provided exceptional service
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed strong communication and organizational skills through working on group projects
- Worked well in a team setting, providing support and guidance
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Proven ability to develop and implement creative solutions to complex problems
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Removed and repaired carpet and wood flooring.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Conferred with contracted workers about needs and provided expertise in [Type] jobs and tool use.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Diagnosed and repaired complex mechanical and electrical systems.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Driver
Fleetlogix
12.2021 - 05.2022
Department Supervisor
Home Depot
01.2005 - 05.2009
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of 3 employees, delegated tasks and held each employee accountable for completing assignments.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Oversaw daily operational performance of sales team.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Provided sales feedback to management to address concerns in sales reports.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Built and designed large displays weekly to promote specific products.
- Submitted reports to senior management to aid in business decision-making and planning.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Examined logs to verify completeness and accuracy of documentation.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Pipefitter
Evans Fire Protection
01.1999 - 01.2002
- Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Coordinated movement of materials and equipment to job sites.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Measured, threaded and cut materials to correct angles.
- Fabricated piping pieces and components in line with design specifications for each system.
- Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
- Eliminated risks by correctly identifying potential safety hazards.
- Operated drill motors, grinders, chop saws, hack saws and burning torches.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Filled pipe systems with water and air to determine location of leaks.
- Cut and drilled holes in walls to permit passage of pipes.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Planned pipe system layout, installation and repair according to specifications.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Cut openings in structures to accommodate pipes and pipe fittings .
- Fit valves, couplings and assemblies to tanks and pumps.
- Laid out full-scale drawings of pipe systems, supports and related equipment according to blueprints.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Inspected work sites to determine presence of obstructions and determined where to cut pipes for structural integrity.
- Employed skills in cementing and welding to finalize high-quality piping systems.
- Loaded and unloaded building materials weighing up to 2000 pounds to prepare materials for construction.
- Assisted with repairs to steam, drainage and sewer lines.
- Drilled holed into parts of existing structures to complete piping meeting applicable codes.
- Inspected and testing pipe systems to verify safety and reliability.
- Inspected sewers and piping systems to assess quality and condition.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
Pipefitter
Western Fire Protection
01.1998 - 12.1998
- Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Coordinated movement of materials and equipment to job sites.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Measured, threaded and cut materials to correct angles.
- Fabricated piping pieces and components in line with design specifications for each system.
- Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
- Eliminated risks by correctly identifying potential safety hazards.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Filled pipe systems with water and air to determine location of leaks.
- Cut and drilled holes in walls to permit passage of pipes.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Planned pipe system layout, installation and repair according to specifications.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Laid out full-scale drawings of pipe systems, supports and related equipment according to blueprints.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Inspected work sites to determine presence of obstructions and determined where to cut pipes for structural integrity.
- Employed skills in cementing and welding to finalize high-quality piping systems.
- Loaded and unloaded building materials weighing up to 2000 pounds to prepare materials for construction.
- Assisted with repairs to steam, drainage and sewer lines.
- Drilled holed into parts of existing structures to complete piping meeting applicable codes.
- Inspected and testing pipe systems to verify safety and reliability.
- Inspected sewers and piping systems to assess quality and condition.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Finalized customer plumbing systems with correct piping, fittings and valves.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to customer satisfaction ratings.
- Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures .
- Operated ground microphones and listening discs to locate hidden water line leaks.
Pipefitter
Grinnell Fire Protection
01.1997 - 12.1997
- Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
Subcontractor
California Communications
01.1987 - 12.1996
- Utilized well-developed carpentry skills to fix v-sat and telecommunications in businesses.
- Worked closely with businesses to ascertain specifics of project.
- Monitored OSHA compliance standards at job site.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Worked closely with businesses to ascertain specifics of project.
- Supervised additional subcontractors and craftsmen.
- Managed on-site property inspections and worked to resolve issues.
- Delivered high level of service to all customers and effectively resolved issues.
Education
Cybersecurity Engineering - Cybersecurity
SDSU
San Diego, CA12.2023
High School Diploma -
El Cajon Valley High School
El Cajon, CA03.1989
Skills
- Power tool usage
- Equipment operator forklift, lowell etc
- Welding
- Driving
- Hand tool usage
- Rg6/cat5-8/fiber optic termination
- All phases of construction and tool
- Ladder safety
- Computer networking installation
- VOIP installation
Timeline
Driver
Fleetlogix
12.2021 - 05.2022
Department Supervisor
Home Depot
01.2005 - 05.2009
Pipefitter
Evans Fire Protection
01.1999 - 01.2002
Pipefitter
Western Fire Protection
01.1998 - 12.1998
Pipefitter
Grinnell Fire Protection
01.1997 - 12.1997
Handyman
Self
01.1987 - Current
Subcontractor
California Communications
01.1987 - 12.1996
Cybersecurity Engineering - Cybersecurity
SDSU
High School Diploma -
El Cajon Valley High School
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