Dustin Williams
Marietta
Summary
Knowledgeable Rural Carrier with solid background in delivery and logistics. Successfully managed rural routes while ensuring timely and accurate mail distribution. Demonstrated problem-solving skills and attention to detail in navigating and organizing delivery schedules.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier Associate
United States Postal Service, USPS
10.2020 - Current
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
Customer Service Associate
Lowes Home Improvment
09.2019 - 06.2020
- Maintained a high level of product knowledge, providing accurate information to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
STATE TESTED NURSING ASSISTANT
Arbors of Marietta
08.2019 - 09.2019
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Check patients' pulse, temperature, and respiration.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
HYBRID MAINTENANCE WORKER
Marietta Memorial Hospital
04.2019 - 08.2019
- Worked with Maintenance Personnel to resolve building maintenance problems, improve operations and provide exceptional customer service.
LAUNDRY WORKER
Marietta Memorial Hospital
10.2017 - 04.2019
- Collected soiled linens and clothing and used pre-treaters on stains.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 2000 lbs per shift.
- Maintained safety practices at all times to protect personnel and laundry loads.
SALES ASSOCIATE
Par Mar Oil Company
06.2016 - 10.2017
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
OVERNIGHT STOCKER
Lowes Home Improvement
08.2011 - 10.2017
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Unboxed product and placed on shelves in attractive manner according to layout guidelines.
- Removed all boxes and related trash from sales floor.
- Operated Forklift, Order Picker, and Electric Reach Truck.
CUSTOMER SERVICE REPRESENTATIVE
Kroger
08.2010 - 09.2010
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
CUSTOMER SERVICE REPRESENTATIVE
Tata Business Support Solutions LTD.
03.2008 - 06.2010
- Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
Education
High School Diploma -
WARREN HIGH SCHOOL
Vincent, OH06.2004
Network Administration - Network Administration, Cyber Security
WASHINGTON STATE COMMUNITY COLLEGE
Marietta, OH05.2014
B.S. - Geology
UNIVERSITY OF CINCINNATI
Cincinnati, OH04.2013
Skills
- Proficient with Microsoft Office
- Power Equipment Operation
- Safe driving
- Package handling
- Heavy lifting
- Defensive driving
- Vehicle maintenance
- Delivery accuracy
- Teamwork and collaboration
Certification
Forklift Certified
Timeline
Rural Mail Carrier Associate
United States Postal Service, USPS
10.2020 - Current
Customer Service Associate
Lowes Home Improvment
09.2019 - 06.2020
STATE TESTED NURSING ASSISTANT
Arbors of Marietta
08.2019 - 09.2019
HYBRID MAINTENANCE WORKER
Marietta Memorial Hospital
04.2019 - 08.2019
LAUNDRY WORKER
Marietta Memorial Hospital
10.2017 - 04.2019
SALES ASSOCIATE
Par Mar Oil Company
06.2016 - 10.2017
OVERNIGHT STOCKER
Lowes Home Improvement
08.2011 - 10.2017
CUSTOMER SERVICE REPRESENTATIVE
Kroger
08.2010 - 09.2010
CUSTOMER SERVICE REPRESENTATIVE
Tata Business Support Solutions LTD.
03.2008 - 06.2010
Network Administration - Network Administration, Cyber Security
WASHINGTON STATE COMMUNITY COLLEGE
B.S. - Geology
UNIVERSITY OF CINCINNATI
High School Diploma -
WARREN HIGH SCHOOL
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