DIEGO PEREZ
Vacaville,CA
Summary
Aspiring IT Support professional with strong understanding of improving organizational performance. Well-developed ability to collaborate with others to ensure high-quality services and programs. Track record of promoting adherence to policies and industry standards.
Looking to transition into new field with skills developed in rural service environment. Skilled in efficient route planning and customer service. Prepared to bring strong organizational and communication abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Rural Mail Carrier Associate
USPS
Suisun, CA
03.2026 - Current
- Sorted incoming mail and packages to prepare for efficient delivery routes.
- Delivered mail and packages following USPS guidelines for timely service.
- Addressed customer inquiries regarding mail services and delivery status effectively.
- Conducted routine checks on delivery vehicle to ensure safe operation.
- Documented delivery information accurately, including any undeliverable items.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Assisted with postal services by selling stamps and providing customer support.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
Delivery Driver
Amazon
American Canyon, CA
05.2025 - 12.2025
- Loaded and unloaded packages safely to maintain efficient delivery processes.
- Navigated routes using GPS technology for timely and accurate deliveries.
- Communicated effectively with customers regarding delivery status and inquiries.
Sales Representative
Nordstrom Rack
Vacaville, CA
03.2024 - 07.2025
- Maintained knowledge of current inventory to accurately inform customer inquiries.
- Processed transactions efficiently, ensuring timely service and a positive shopping experience.
- Utilized point-of-sale systems for accurate order entry and transaction management.
- Streamlined product displays, enhancing visibility and attracting more customer interest daily.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Electronics Associate
WALMART
Vacaville, CA
11.2023 - 04.2024
- Demonstrated excellent customer service when helping customers find the correct solution for their particular needs, going above and beyond to ensure a positive customer experience.
- Maintained up to date knowledge of latest products in order to provide customers with expert advice during product selection.
- Collaborated with a team to support sales of electronics, implementing passion for technology to deepen understanding of products and learn about new devices quickly.
Kitchen Lead
QUICKLY
Vallejo, CA
05.2022 - 08.2023
- Led a team in a fast-paced kitchen, including training new team members and maintaining organization, efficiency, and flow during peak hours.
- Demonstrated strong attention to detail and multitasking skills, working under pressure when preparing high-quality food and drinks to ensure customer satisfaction.
- Organized kitchen employees and inventory to maximize efficiency and maintain a smooth workflow.
Education
Certificate - Information Technology
YEAR UP UNITED
Remote04-2026
Coursework - Computer Science
SOLANO COMMUNITY COLLEGE
Fairfield, CA05-2024
High School Diploma -
Jesse Bethel
Vallejo, CA06-2022
Skills
- Proficient in Zoom, Microsoft Office 365, Google Workspace and Microsoft Teams
- Safe driving
- Heavy lifting
- Defensive driving
- Hand-eye coordination
- Community engagement
- Vehicle maintenance
- Weather preparedness
- Adaptable schedule
- Load management
- Deadline adherence
- Dependability
- Teamwork and collaboration
- Problem-solving
- Time management
- Adaptability and flexibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
AREAS OF EXPERTISE
Hardware Troubleshooting | Operating Systems | Software Installation | Inventory Management | Backup Solutions | Technical Support
Languages
English
Native or Bilingual
Timeline
Rural Mail Carrier Associate
USPS
03.2026 - Current
Delivery Driver
Amazon
05.2025 - 12.2025
Sales Representative
Nordstrom Rack
03.2024 - 07.2025
Electronics Associate
WALMART
11.2023 - 04.2024
Kitchen Lead
QUICKLY
05.2022 - 08.2023
Coursework - Computer Science
SOLANO COMMUNITY COLLEGE
Certificate - Information Technology
YEAR UP UNITED
High School Diploma -
Jesse Bethel