Janique Ebanks
Concord,NC
Summary
Dynamic professional with a proven track record at Carvana, excelling in team leadership and performance management. Achieved a 12% increase in operational efficiency through data-driven improvements. Skilled in vendor management and communication, fostering collaboration to enhance workflows and drive results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Rural Mail Carrier Associate
USPS
Harrisburg, North Carolina
2025.11 - Current
- Delivered mail and packages to rural addresses, ensuring timely service.
- Sorted and organized mail for daily routes, facilitating smooth operations.
- Engaged with customers regarding mail services and deliveries, enhancing customer satisfaction.
- Assisted customers with inquiries related to postal services.
Reconditioning Manager
Carvana
Concord, NC
2024.06 - 2025.06
- Implemented data driven process improvements that reduced reconditioning turnaround times by 6.5 minutes and increased operational efficiency by 12%
- Analyzed performance metrics to identify and resolve bottlenecks, improving operational performance in reconditioning department
- Collaborated with production and cross functional teams to streamline workflows, enhancing overall process efficiency
Inventory Line Lead
Carvana
Concord, NC
2022.09 - 2024.06
- Reconciled approved sublet vendor invoices, ensuring accuracy and timely payments to maintain budget integrity
- Trained and monitored inventory staff, leading to 20% improvement in team efficiency
- Oversaw daily operations of production line and ensured adherence to safety protocols.
- Trained new team members on equipment usage and operational procedures.
- Coordinated workflow between departments to optimize production efficiency.
Education
Some College (No Degree) - Accounts Payable Certificate
Gaston College
Dallas, NCSkills
- Inventory Management
- Customer Service
- Communication
- Problem Solving
- Google Suites
- Microsoft Office
- Vendor Management
- Performance Management
- Team Leadership
Timeline
Rural Mail Carrier Associate
USPS
2025.11 - Current
Reconditioning Manager
Carvana
2024.06 - 2025.06
Inventory Line Lead
Carvana
2022.09 - 2024.06
Some College (No Degree) - Accounts Payable Certificate
Gaston College