Thomas Ralston
Kingston,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Rural Mail Carrier Associate
USPS
01.2024 - 07.2024
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
- Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
Cashier
Exxon Mobil
02.2020 - 10.2023
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Followed company security procedures for handling large sums of money.
Assistant Manager
Papa Johns
04.2017 - 01.2020
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Ensured compliance with safety regulations and company policies.
Stock Associate
Walmart
10.2015 - 03.2016
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Assisted customers in locating products throughout the store.
- Adhered strictly to established loss prevention policies while monitoring store activity for suspicious individuals or activities.
Store Manager
Little Caesars
02.2014 - 06.2015
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Managed daily banking activities such as deposits and withdrawals.
Education
GED -
Harriman High School
Harriman, TN05.2007
Skills
- ID Verification
- Time Management Skills
- Staff Training
- POS System Operations
- Inventory Management
- Cash Management
- Customer Service Excellence
- Conflict Resolution
- Heavy Lifting
- Defensive Driving
- Package handling
References
Available upon request.
Timeline
Rural Mail Carrier Associate
USPS
01.2024 - 07.2024
Cashier
Exxon Mobil
02.2020 - 10.2023
Assistant Manager
Papa Johns
04.2017 - 01.2020
Stock Associate
Walmart
10.2015 - 03.2016
Store Manager
Little Caesars
02.2014 - 06.2015
GED -
Harriman High School
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