Kerry Patterson
Jackson,MS
Summary
Dynamic and results-driven professional with extensive experience as a Crew Leader at Wilson and Wilson Irrigation. Proven track record in enhancing team productivity through effective communication and problem-solving. Skilled in safe driving and customer service, consistently ensuring timely project completion and high-quality service delivery. Committed to fostering a collaborative work environment.
Overview
25
25
years of professional experience
Work History
Rural Mail Carrier Associate
United States Postal Inspection Service
Richland, MS
07.2025 - Current
- Supervised daily operations, ensuring efficient workflow among irrigation crew members.
- Trained new team members on equipment usage and safety protocols.
- Coordinated project schedules to meet client deadlines effectively.
- Monitored equipment performance and conducted routine maintenance checks.
- Implemented process improvements that enhanced team productivity and service quality.
- Resolved on-site issues promptly to minimize downtime and maintain project timelines.
- Fostered a collaborative team environment through effective communication and feedback sessions.
- Assisted in inventory management, ensuring availability of necessary materials for projects.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
- Maintained accurate and timely project documentation, facilitating clear communication across teams.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Used variety of hand and power tools to complete tasks.
- Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
- Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
- Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Reduced downtime by proactively identifying and addressing maintenance needs for equipment.
- Enhanced project visibility and stakeholder satisfaction by providing regular, detailed updates on progress.
- Facilitated collaboration between different departments, enhancing cohesiveness and success of projects.
- Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
Crew Leader
Wilson and Wilson Irrigation
Flowood, MS
02.2001 - 11.2024
- Supervised daily operations, ensuring efficient workflow among irrigation crew members.
- Trained new team members on equipment usage and safety protocols.
- Coordinated project schedules to meet client deadlines effectively.
- Monitored equipment performance and conducted routine maintenance checks.
- Implemented process improvements that enhanced team productivity and service quality.
- Resolved on-site issues promptly to minimize downtime and maintain project timelines.
- Fostered a collaborative team environment through effective communication and feedback sessions.
- Assisted in inventory management, ensuring availability of necessary materials for projects.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
- Maintained accurate and timely project documentation, facilitating clear communication across teams.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Used variety of hand and power tools to complete tasks.
- Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
- Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
- Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Reduced downtime by proactively identifying and addressing maintenance needs for equipment.
- Enhanced project visibility and stakeholder satisfaction by providing regular, detailed updates on progress.
- Facilitated collaboration between different departments, enhancing cohesiveness and success of projects.
- Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
Education
High School Diploma -
Murrah High School
Jackson, MS05.1998
Skills
- Safe driving
- Package handling
- Heavy lifting
- Defensive driving
- Postal regulations
- Vehicle inspection
- Route planning
- Delivery accuracy
- Weather preparedness
- Mail distribution
- Address verification
- Sorting mail
- Efficient routing
- Confidentiality
- Dependability
- Delivery procedures
- Customer service
- Problem-solving
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- GPS use
- Route navigation
- Mail-sorting and delivery sequence
- Professionalism
Timeline
Rural Mail Carrier Associate
United States Postal Inspection Service
07.2025 - Current
Crew Leader
Wilson and Wilson Irrigation
02.2001 - 11.2024
High School Diploma -
Murrah High School