Gabrielle Jackson
Corbin,KY
Summary
Accomplished professional with a proven track record at the United States Postal Service, enhancing customer satisfaction and operational efficiency. Expert in safe driving and package handling, complemented by exceptional organizational and interpersonal skills. Demonstrated ability to maintain confidentiality and foster positive relationships, significantly contributing to team success and customer trust.
Overview
2
2
years of professional experience
Work History
Rural Mail Carrier Associate
United States Postal Service
09.2023 - Current
- Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Receptionist Administrator
Freeman Brothers Realty LLC
01.2023 - 07.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2021
Skills
- Safe Driving
- Package handling
- Heavy Lifting
- Defensive Driving
- Organization skills
- Time Management
- Customer/Client relations
- Greeting and Seating Clients
- Office Administration
Timeline
Rural Mail Carrier Associate
United States Postal Service
09.2023 - Current
Receptionist Administrator
Freeman Brothers Realty LLC
01.2023 - 07.2023
High School Diploma -
Penn Foster Career School
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