Jeffrey McGowan
Baytown,TX
Summary
Detail-oriented individual with a proven track record in logistics and customer service. Known for strong dependability and adherence to safety protocols, ready to leverage skills to enhance delivery operations and community engagement.
Overview
10
10
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Office
Plainfield, IN
11.2024 - 02.2026
- Delivered mail and packages efficiently to rural routes, ensuring timely service.
- Sorted and organized mail for efficient distribution, maintaining high accuracy standards.
- Operated postal delivery vehicles while adhering to safety protocols and traffic regulations.
- Managed customer inquiries and concerns, providing accurate information regarding postal services.
Sales Associate
Tractor Supply
Danville, IN
10.2024 - 11.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Maintained inventory levels, ensuring product availability for customer needs.
- Trained new associates on sales techniques and store procedures.
Class A CDL Driver
Vision Logistics
Manteno, IL
10.2023 - 11.2024
- Operated Class A vehicles safely across diverse routes, ensuring timely deliveries.
- Conducted pre-trip inspections to identify mechanical issues and ensure vehicle readiness.
- Maintained accurate logs of hours, mileage, and cargo for compliance with regulations.
- Collaborated with dispatch teams to optimize delivery schedules and enhance route efficiency.
Class A CDL Driver
Roehl Transportation
Marshfield, WI
08.2022 - 10.2023
- Trained new drivers on safety protocols and best practices for vehicle operation.
- Evaluated driving patterns and provided feedback to improve overall operational effectiveness.
- Assisted in resolving customer concerns related to delivery schedules and service quality.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
Warehouse Forklift Operator
O'Reilly Auto Parts
Brownsburg, IN
03.2022 - 08.2022
- Operated forklifts to efficiently transport products within warehouse environment.
- Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
- Maintained compliance with safety regulations, ensuring a secure workplace for all staff.
- Conducted regular inventory checks to maintain accurate stock levels and ensure availability.
Operations Manager
Midwest Ambulance Service
Indianapolis, IN
02.2019 - 03.2022
- Led cross-functional teams to implement process improvements in patient transport logistics.
- Coordinated daily operations, ensuring compliance with regulatory standards and safety protocols.
- Streamlined operational workflows, enhancing response times for emergency services.
- Developed training programs for staff, fostering skill development and operational efficiency.
CAP Team 2 Supervisor
Walmart
Danville, IN
10.2020 - 03.2021
- Supervised daily operations of CAP team, ensuring compliance with safety and quality standards.
- Implemented training programs that enhanced team performance and productivity levels.
- Trained and mentored staff on warehouse procedures and best practices for efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
Paramedic
Heartland Ambulance Service
Indianapolis, IN
09.2020 - 10.2020
- Administered advanced life support and emergency care to patients in pre-hospital settings.
- Conducted thorough assessments of patients, ensuring accurate diagnosis and treatment.
- Collaborated with healthcare teams to develop and implement patient treatment plans.
- Trained and mentored junior paramedics on best practices and emergency procedures.
Paramedic
Ascension St. Vincent
Plainfield, IN
01.2017 - 06.2019
- Implemented process improvements that enhanced response times and patient outcomes.
- Managed emergency response operations during critical incidents, coordinating with multiple agencies.
- Maintained compliance with local, state, and federal regulations regarding emergency medical services.
- Evaluated equipment performance regularly, ensuring readiness for emergency situations.
Paramedic Supervisor
AMR
Indianapolis, IN
01.2016 - 02.2017
- Supervised emergency response teams, ensuring compliance with protocols and standards.
- Implemented quality assurance measures to improve patient care outcomes and operational efficiency.
- Coordinated training programs for paramedic staff, enhancing skills and knowledge retention.
- Evaluated performance metrics, identifying areas for improvement and implementing corrective actions.
Education
High School Diploma -
Orange High
Orange, CA06-1993
Paramedic - Paramedicine
Ivy Tech Community College of Indiana
Indianapolis, IN2015
Skills
- Safe operation
- Defensive driving
- Route planning
- Safe driving
- Package handling
- Physical labor
- Vehicle maintenance
- Customer service
- Dependability
- Observation
- Team building
- Hand-eye coordination
- Community engagement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved inventory problems which led to being compliant with State and Federal rules and not having expired or near expired medications on the ambulances.
Languages
English
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- Auto Repair/Restoration
- Music
- Volunteering
- Woodworking
- I like working with my hands and fixing things
- Cooking
Timeline
Rural Mail Carrier Associate
United States Post Office
11.2024 - 02.2026
Sales Associate
Tractor Supply
10.2024 - 11.2024
Class A CDL Driver
Vision Logistics
10.2023 - 11.2024
Class A CDL Driver
Roehl Transportation
08.2022 - 10.2023
Warehouse Forklift Operator
O'Reilly Auto Parts
03.2022 - 08.2022
CAP Team 2 Supervisor
Walmart
10.2020 - 03.2021
Paramedic
Heartland Ambulance Service
09.2020 - 10.2020
Operations Manager
Midwest Ambulance Service
02.2019 - 03.2022
Paramedic
Ascension St. Vincent
01.2017 - 06.2019
Paramedic Supervisor
AMR
01.2016 - 02.2017
Paramedic - Paramedicine
Ivy Tech Community College of Indiana
High School Diploma -
Orange High