Chase Jacobsen
Richmond ,VA
Summary
Detail-oriented professional with strong customer service skills and machine operation expertise. Committed to enhancing efficiency and ensuring timely deliveries.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier Associate
United States Post Office
01.2024 - 02.2026
- Delivered mail and packages accurately to designated rural routes.
- Managed time effectively to ensure timely completion of daily deliveries.
- Utilized postal service equipment for efficient sorting and distribution of mail.
- Maintained up-to-date knowledge of postal regulations and delivery procedures.
Lead Valet Attendant
ABM Industries
09.2018 - 05.2024
- Supervised daily valet operations, ensuring efficient vehicle handling and guest satisfaction.
- Trained and mentored new valet attendants on company policies and procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Assisted in managing parking inventory, optimizing space utilization for maximum capacity.
Customer Returns Processor
Amazon
09.2020 - 12.2022
- Processed customer returns efficiently, ensuring accurate documentation and timely resolution.
- Collaborated with cross-functional teams to enhance return workflows and improve customer satisfaction.
- Trained new team members on return procedures and system navigation for optimal performance.
- Implemented process improvements that reduced return processing times and minimized errors.
Laser Machine Operator
Direct Marketing Solutions
03.2018 - 10.2021
- Operated laser cutting machines to produce high-quality materials for direct marketing campaigns.
- Maintained equipment and performed routine inspections to ensure optimal machine performance.
- Collaborated with design team to interpret technical drawings and specifications effectively.
- Trained new operators on safety protocols, machine operation, and quality standards.
- Enhanced production efficiency by calibrating and maintaining laser machines regularly.
Movie Theater Employee
Regal Cinemas
03.2015 - 09.2018
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Operated ticketing and concession systems efficiently to streamline transactions.
- Maintained cleanliness and organization of theater facilities to ensure a welcoming environment.
- Trained new staff on operational procedures and customer engagement techniques.
Education
High School Diploma -
Highland Springs High School
Henrico, VA06-2018
Skills
- Safe driving
- Package handling
- Heavy lifting
- Customer service
- Defensive driving
- Data entry
- Computer proficiency
- Data collection
- Technical support
- CAD software proficiency
- Machine troubleshooting
- Machine operation
- Tactfulness
- Punctuality
Certification
- Suicide Prevention Certification Training
- USPS Academy Certification
- USPS Defensive Driving Certification
Timeline
Rural Mail Carrier Associate
United States Post Office
01.2024 - 02.2026
Customer Returns Processor
Amazon
09.2020 - 12.2022
Lead Valet Attendant
ABM Industries
09.2018 - 05.2024
Laser Machine Operator
Direct Marketing Solutions
03.2018 - 10.2021
Movie Theater Employee
Regal Cinemas
03.2015 - 09.2018
High School Diploma -
Highland Springs High School