Dustin Williamson
Dublin,GA
Summary
Highly experienced nurse with over 10+ years of combined education, management, and direct patient care experience. Committed to educating and developing healthcare professionals to ensure clinical competency and improving patient satisfaction and quality. Possess the knowledge, skills and leadership qualities to effectively apply all aspects of the nursing process within an interdisciplinary practice setting. Experienced in program development, implementation, and evaluation. Have worked with diverse teams to provide effective training and coaching on clinical practices and policies. Able to work independently and effectively with diverse teams to promote organizational improvement. Seeking to join an organization where I can contribute to their growth and success of healthcare professional who provide high quality and effective care to patients.
Overview
12
12
years of professional experience
Work History
Director of Operations
Georgia Hospice Care/Agape Care Group/Serenity Hos
Dublin , GA
2021.01 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
On Call Nurse/Case Manager/IPU Coordinator
Serenity Hospice & Palliative Care
Dublin , GA
2012.12 - 2021.01
- Started as on call nurse, moved to case manager and in January 2021 I was promoted to Director of Operations
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Provided physical, emotional, and spiritual support to patients and their families.
- Planned hospice care for elderly and disabled patients.
- Responded promptly to emergency situations such as pain crisis or respiratory distress.
Clinical Coordinator
Dublin Urology
Dublin , GA
2015.04 - 2016.05
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Recruited, hired and trained new medical and facility staff.
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Prepared reports outlining operational efficiencies within the clinic environment.
- Developed and implemented clinical protocols, policies, and procedures.
- Performed regular audits of medical records for accuracy and completeness.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care. Implemented new EMR. When I started, they were only seeing 15 patients per day. Educated staff on EMR and efficiency and we increased to 40 patients per day.
LPN Supervisor
Dublinair Nursing Home
Dublin , GA
2012.07 - 2014.07
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
Medical Coordinator
Laurens County Law Enforcement Center
Dublin , GA
2012.07 - 2012.12
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Assisted physician with examinations, tests and procedures.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards. I developed an EMR within 1 month of hire. They were doing all care based on paper and memory and keeping them in a box. I organized a filing system for patient charts and worked on EMR for medication administration.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Education
Associate of Applied Science - Registered Nursing
Oconee Fall Line Technical College
Sandersville, GA2022-08
Diploma - Practical Nursing
Oconee Fall Line Technical College
Sandersville, GA2012-05
Skills
- Clinical Supervision
- Quality Improvement
- Evidence-Based Practice
- Direct Patient Care
- Mentoring professional development
- Unit Leadership
- Health Promotion
- Performance Improvement
- Organizing and creating training material
- Patient Management
- Disease Management Programs
- Patient Care Planning
- Nursing Plan Development
- Care Planning
- Health Care Consultation
- Nursing Staff Leadership
Accomplishments
- 2022 OFTC Bridge program Academic Leadership Award Winner
- 2012 Georgia LPN Student of the Year
References
References available upon request.
Timeline
Director of Operations
Georgia Hospice Care/Agape Care Group/Serenity Hos
2021.01 - Current
Clinical Coordinator
Dublin Urology
2015.04 - 2016.05
On Call Nurse/Case Manager/IPU Coordinator
Serenity Hospice & Palliative Care
2012.12 - 2021.01
LPN Supervisor
Dublinair Nursing Home
2012.07 - 2014.07
Medical Coordinator
Laurens County Law Enforcement Center
2012.07 - 2012.12
Associate of Applied Science - Registered Nursing
Oconee Fall Line Technical College
Diploma - Practical Nursing
Oconee Fall Line Technical College
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