Dustina Larsen
Goddard,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Receptionist
Genesis Health Clubs
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Building Maintenance Worker
USD 265 Challenger Intermediate School
02.2021 - 07.2022
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Ensured compliance with local building codes and regulations during all maintenance activities performed onsite.
Kitchen Manager
Lotus Leaf Cafe
11.2017 - 05.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Plated and presented all dishes to match established restaurant standards.
Pastry Chef
Milk Float
03.2017 - 07.2018
- Cycled menus to keep offerings fresh and interesting for customers.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
Prep Cook
Chipotle
04.2016 - 06.2017
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Trained and assisted new kitchen staff members.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Host
Siena Tuscan Steakhouse
03.2014 - 11.2016
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered correct food items to tables according to order documentation.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Followed orders from head chef to establish productive and timely preparation of meals.
Education
High School Diploma -
Goddard High School
Goddard, KS10.2012
Skills
- Food Presentation
- Food Preparation
- Customer Service
- Multitasking and Organization
Timeline
Receptionist
Genesis Health Clubs
02.2023 - Current
Building Maintenance Worker
USD 265 Challenger Intermediate School
02.2021 - 07.2022
Kitchen Manager
Lotus Leaf Cafe
11.2017 - 05.2019
Pastry Chef
Milk Float
03.2017 - 07.2018
Prep Cook
Chipotle
04.2016 - 06.2017
Host
Siena Tuscan Steakhouse
03.2014 - 11.2016
High School Diploma -
Goddard High School