DUY BAO NGAN NGO
Renton ,WASHINGTON
Summary
Dynamic and results-oriented, I excelled enhancing assembly line efficiency and meeting production goals. Skilled in SAP and blueprint interpretation (hard skills), alongside exceptional problem-solving and time management abilities (soft skills), I thrive in challenging environments, always prioritizing quality and safety. Hands-on test technician with 3+ years of experience in testing domain. Initiated preventive measures and utilized test instruments to test functional performance of systems, subassemblies and parts. Strong mechanical skills with eye for detail in operation, testing and interpretation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aerospace Assembler 2
Honeywell Aerospace
Redmond, WASHINGTON
06.2023 - Current
- Analyzed customer requirements and designed test cases accordingly.
- Discarded and rejected products, materials, and equipment not meeting specifications.
- Performed testing procedure while ensuring unit functions meet specifications.
- Also identified problems, examined defects, and created reports. (FAI, FAIR)
- During troubleshooting, retesting, and collecting data on failed unit, identified by using various type of tooling and equipment.
- Troubleshooted printed circuit board (PCB) failures to the component level.
- Fabricated prototype components and test fixtures for reliability testing.
- Performed re-installation and repairs of test equipment and components, when necessary.
- Experienced using testing equipment: digital multimeter, indicators, power supply, test box, test cable, test fixtures, screwdriver, amplifier, helium water leak test procedures, vibration frequency response test procedures.
- Maintained regular contact with Design Engineers, Tool Makers, Manufacturing Engineering, Marketing, Purchasing, Production and Quality Assurance.
- Ensured compliance with quality management systems like ISO and AS9100
- Proficiency in using manufacturing methods, productivity tools, and SAP, ORACLE
Customer Service Agent
SIXT
Seattle, WASHINGTON
04.2023 - 06.2023
- Exceptional interpersonal and relationship building skills
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
- Use proper statement to determine, advise, and review rental charges, provide an accurate receipt to the customer
- Complete a service alert for any mechanical and or body damage communicated by the customers
Electronics Test Technician
Carlisle Interconnect Technology
Kent, WASHINGTON
10.2019 - 07.2021
- Interprets engineering drawings, schematic diagrams, or formulas and consults with management or engineering staff to establish quality and reliability standards
- Perform quality control inspections using height gage, digital micrometers, digital callipers, and CMM machine, tweezers, trimmer, cutter, and soldering station.
- Records measurement and inspection data, applying statistical quality control procedures
- Verifies incoming, in-process, and outgoing products
- Independently review characteristics of parts against engineering documentation to confirm overall conformance to part drawings
- Package conforming assemblies and components and complete all associated quality paperwork
- Maintains a clean, organized work environment and adheres to all safety standards, procedures, and regulations
- Understanding and experience in a Lean manufacturing environment preferred
- Participate in continuous improvement projects and 5S-related performance teams
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
- Provided recommendations for improvements in assembly or testing procedures.
- Ensured product quality and reliability by conducting comprehensive functional testing on electronic components.
- Contributed to product certification processes, ensuring compliance with international standards.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION - FINANCE CANDIDATE
University of Washington-Bothell
01.2026
ASSOCIATE CERTIFICATE - BUSINESS ADMINISTRATION
British Columbia Institute of Technology (BCIT)
British Columbia12.2022
Skills
- Ability to thrive in a fast-paced and dynamic work environment
- Proficiency in using manufacturing methods
- Proficiency in using productivity tools
- Proficiency in using SAP
- Analyze information and concepts
- Collaborate with others
- Work independently
- Ability to identify key details
- Troubleshoot
- Qualified in blueprint interpretation
- Problem-solving aptitude
- Time Management
- Inventory Management
Certification
- Honeywell Certified Employee
- Business Fundamental Associate Certificate
- Welding of Coil Leads (077-5005-690)
- Triax Calibration (617-5966-501)
- Q-Flex Inspection Procedure and Criteria (077-6016-001)
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Aerospace Assembler 2
Honeywell Aerospace
06.2023 - Current
Customer Service Agent
SIXT
04.2023 - 06.2023
Electronics Test Technician
Carlisle Interconnect Technology
10.2019 - 07.2021
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION - FINANCE CANDIDATE
University of Washington-Bothell
ASSOCIATE CERTIFICATE - BUSINESS ADMINISTRATION
British Columbia Institute of Technology (BCIT)