Duy Tai Mai
Seattle
Summary
Recent Vietnam college graduate with a degree in IT and strong customer service experience as a store assistant. Known for being dependable, hardworking, and friendly with excellent communication and organizational skills. Seeking an entry-level position in the U.S. to contribute to a professional team, learn quickly, and grow in a long-term role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Day Porter
ABM Industries
05.2025 - Current
- Maintained cleanliness and organization of facilities to ensure a welcoming environment for staff and visitors.
- Conducted regular inspections to identify maintenance issues and coordinate timely repairs.
- Managed waste disposal procedures to promote environmental sustainability within the workplace.
- Assisted in setting up meeting rooms, ensuring all equipment was functional and supplies were stocked.
Store assistant
Thú Y Sáu Ai - Emergency veterinarian service
04.2020 - 12.2024
- Provided exceptional customer service, addressing client inquiries and concerns with empathy and professionalism.
- Maintained cleanliness and organization of work areas, supporting a safe environment for staff and pets.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor's degree - Information technology
Can Tho University
12.2024
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer service
- Bilingual: Vietnamese & English (Intermediate proficiency)
- Data Entry
- Inventory Management
- Cleaning and Organization
Certification
- IELTS (International English Language Testing System) – Overall Band 7.0
- Issued: [February, 2024]
Languages
Vietnamese
Native or Bilingual
Timeline
Day Porter
ABM Industries
05.2025 - Current
Store assistant
Thú Y Sáu Ai - Emergency veterinarian service
04.2020 - 12.2024
Bachelor's degree - Information technology
Can Tho University
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