Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denisse Varela

Hyattsville,MD

Summary

Goal oriented manager with distinguished experience in the sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Detail oriented, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Sales Manager

AutoZone
Bladensburg, MD
04.2023 - Current
  • Led a successful sales team by providing motivational coaching and performance.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Built relationships with customers and community to establish long term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Customer Sales and Service Expert

Prime Source
Work From Home
08.2021 - 12.2022
  • Maintained high levels of customer retention through exceptional service and follow up communication.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Developed strong relationships with clients, fostering loyalty and repeat business for the company.
  • Handled calls promptly and with courteous professionalism.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.

Education

High School Diploma -

Freedom High School
05-2020

Skills

  • Lead Generation
  • KPI Tracking
  • Staff Management
  • Sales Coaching
  • Sales strategy development
  • Account Management
  • Performance Management

Languages

Spanish
Native/ Bilingual

Timeline

Sales Manager

AutoZone
04.2023 - Current

Customer Sales and Service Expert

Prime Source
08.2021 - 12.2022

High School Diploma -

Freedom High School

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Denisse Varela