Erik Betancourt
Tyler,TX
Overview
6
6
years of professional experience
Work History
Team Member
Chic-Fil-A
06.2023 - 06.2025
- Delivered fast, accurate, and courteous service to hundreds of guests daily, demonstrating attention to detail and clear communication under pressure.
- Assisted with staff interviews: conducted applicant interviews, evaluated fit, and collaborated with management to support effective hiring decisions.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Installer
Palmer Interiors LLC
05.2019 - 08.2023
- Operated tools, equipment, and machinery according to safety standards.
- Worked alongside crews of contractors and tradespeople, helping coordinate daily tasks and resolve on-site issues to keep projects on track.
- Collaborated with superintendents to understand project timelines and ensure jobs met quality and scheduling expectations.
- Installed tile and carpet flooring in residential and commercial buildings with accuracy and efficiency.
Volunteer
Enhabit Hospice
01.2023 - 04.2023
- Provided companionship and emotional support to hospice patients in clinical and in-home settings.
- Assisted staff with non-medical tasks such as light clerical work, organizing supplies, and preparing patient areas.
Education
Bachelor of Science - Biology
University of Texas At Tyler
Tyler, TX06-2027
Skills
- Customer service
- Team Collaboration & Crew Coordination
- Problem-solving
- Bilingual – Fluent in Spanish and English
- Customer relations
- Time management
Timeline
Team Member
Chic-Fil-A
06.2023 - 06.2025
Volunteer
Enhabit Hospice
01.2023 - 04.2023
Installer
Palmer Interiors LLC
05.2019 - 08.2023
Bachelor of Science - Biology
University of Texas At Tyler