Dwain Montano
Duncan Aviation.
Mattawan,MI
28
years of professional experience
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Logical Crew Chief experienced in performing preflight, thru-flight and postflight inspections as well as scheduled or unscheduled maintenance. Sound knowledge of hand tools, hardware and equipment used in aircraft maintenance. Works in complex conditions and under time or mission constraints.
Work History
Fuel Service Technician
3 Years 2 Months- Conducted over 100 routine and detailed inspections of aircraft fuel systems and components to ensure compliance with safety standards.
- Diagnosed fuel related issues utilizing troubleshooting techniques and diagnostic tools.
- Performed scheduled maintenance on various aircraft types, adhering to manufacturer specifications and regulations.
- Collaborated with team members, Project managers and Directors of maintenance to streamline maintenance events. improving operational efficiency and ensuring project completion dates.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Developed strong relationships with colleagues, fostering a positive work atmosphere conducive to teamwork and effective communication.
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Regional Training Manager
10 Years 4 Months- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Facilitated communication of learning and performance objectives, schedules, and training assessments to ensure alignment with upper management expectations.
- Led coaching, counseling, and feedback sessions on a daily, weekly, and monthly basis to support employee development.
- Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
- Facilitated employee empowerment by designing personalized growth plans in collaboration with supervisors.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining professionalism and accuracy in service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Warehouse Lead Trainer
5 Months- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Supervised warehouse operations by managing employees during shifts.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Aircraft Crew Chief
3 Years 9 Months- Daily inspections, troubleshooting and preventive maintenance on The A-10 Thunderbolt aircraft.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
- Serviced and lubricated aircraft and subsystems through liquid oxygen refills.
- Inspected and maintained flight controls and inspection schedules for the aircraft 100% flight readiness.
- Performed end-of-runway postflight, preflight and thru-flight special inspections and phase inspections.
Combat Instructor
7 Years 1 Month- Trained and developed over 1,000 Infantry officers
- organized and supervised over 100 live fire exercises and Close air support training.
- Multiple deployments for training and real world scenarios
- Conducted leadership classes for effective deployment in combat situations.
- Aided in FBI tactical training to include urban scenarios and town pacification.
- Conducted over 1,000 hours of instruction to include Introduction to Mortars, Close air support and effective leadership.
Indirect Fire Infantryman
3 Years 1 Month- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance and explosives.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Maintained 100% accountability of assigned equipment worth more than $100,000.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Education
Associates - Criminal Justice
Skills
On-The-Job Training
Individual Trainings
Recommending Solutions
Equipment Repair
Code Compliance
Equipment Dismantling
Troubleshooting Strengths
Equipment Assembly
Microsoft Office
Word Processing
Telephone Etiquette
Training and Development
Constructive Feedback
Staff Training
Administrative Support
Business Operations Organization
Accomplishments
1. AOCA Certified Manager.
2. Repairmen Certificate (Duncan Aviation)
3. Fuel system lead technician (Duncan aviation)
4. Qualified inspector (Duncan Aviation)
Timeline
Fuel Service Technician
Duncan Aviation.
06.2023 - CurrentRead More
Warehouse Lead Trainer
Target
09.2017 - 02.2018Read More
Regional Training Manager
Performance Plus Quick Lube
02.2013 - 06.2023Read More
Aircraft Crew Chief
Air Force Air National Guard, Battle Creek MI
09.2009 - 06.2013Read More
Combat Instructor
United States Marine Corps
09.2001 - 10.2008Read More
Indirect Fire Infantryman
United Sates Marine Corps
08.1998 - 09.2001Read More
Kalamazoo Valley Community College
Associates from Criminal Justice
Read More
Baseball, Movies, Video games
I enjoy watching or Playing baseball and video games, Spending time with my family and going to the movies.