Dwana Briceño
Carlsbad,NM
Summary
Driven professional with experience in compliance monitoring, case management, and community outreach. Ability to foster positive relationships and support successful reintegration, ensuring adherence to court requirements and improving rehabilitation initiatives.
Overview
2007
2007
years of professional experience
Work History
Community Suppervision Officer
Parker County CSCD
Weatherford, Texas
11.2002 - 02.2007
- Supervised community members on probation through regular visits to ensure compliance.
- Monitored adherence to court requirements through regular check-ins and maintained precise case records.
- Prepared detailed reports analyzing offender behavior and compliance status.
- Collaborated with local agencies to strengthen offender rehabilitation initiatives, improving support networks.
- Facilitated conflict resolution with offenders, fostering positive relationships and reducing recidivism risks.
- Guided offenders in accessing community resources, promoting successful reintegration into society.
- Initiated revocation proceedings against those who violate the terms of their release from custody.
Health Inspector
Ector County Health Department
Odessa, Texas
10.1999 - 06.2002
- Conducted inspections of food establishments to ensure health compliance.
- Investigated public health complaints and implemented corrective measures.
- Conducted investigations of complaints regarding sanitation, food handling, and other related issues.
- Evaluated environmental health conditions and reported violations promptly.
- Assisted in outbreak investigations by collecting and analyzing data to identify sources of contamination.
- Compiled reports and issued notices detailing acceptable scores and serious health code violations to inform corrective actions.
- Assessed safety hazards in food establishments and provided recommendations for corrective action.
- Performed routine inspections of public schools' cafeterias to ensure safe hygiene practices are being used when preparing meals.
- Evaluated premises and staff against established grading criteria to ensure compliance with health standards.
- Enforced penalties against businesses who failed to comply with established health standards.
- Developed educational materials on sanitation and hygiene for the community.
Juvenile Detention Officer
Kerr County Juvenile Facility
Kerrville, Texas
02.1999 - 08.1999
- Supervised youth during daily activities, ensuring adherence to facility rules.
- Conducted regular security checks to uphold a safe environment for residents.
- Monitored detainees for compliance with safety protocols and behavior standards.
- Documented incidents, maintaining accurate records of resident behavior to inform interventions.
- Reported incidents of misconduct or policy violations to supervisors promptly.
- Completed daily reports to provide management with insights on facility operations.
- Maintained detailed records of individual detainees' progress to support rehabilitation efforts.
- Facilitated transportation of juvenile detainees to court appointments to maintain compliance with legal requirements.
Assistant to Secretary
Sul Ross State University
Alpine, Texas
1997 - 1998
- Executed accurate typing of legal forms to support office operations.
- Transferred student transcript information, enhancing accuracy in degree planning.
- Oversaw office activities and receptionist duties during secretary absence.
- Developed comprehensive degree plans detailing necessary semester hours for GPA evaluations.
Front Desk Receptionist
Days Inn Hotel
Alpine, Texas
1997 - 1998
- Greeted and assisted guests during check-in and check-out processes.
- Managed phone calls, responding to inquiries and directing them appropriately.
- Scheduled reservations, answered phones, and managed check-in/out procedures to ensure smooth guest experiences. Responded to customer inquiries and provided assistance. Completed daily reports, monetary exchange and credit card payments.
- Maintained accurate records of reservations and guest information.
Asssistant to the Transcript Clerk
Sul Ross State University
Alpine, Texas
1993 - 1997
- Facilitated communication between students and faculty, enhancing clarity and resolution of concerns.
- Coordinated processing of add/drop requests to ensure accurate class enrollment.
- Posted grades and GPAs on transcripts to maintain precise academic records.
- Executed mail-out requests for transcript referrals in a timely manner.
- Trained two new full-time employees to support team integration and enhance capabilities.
- Provided comprehensive administrative support to faculty and staff across departments.
- Organized schedules and meetings for various academic programs and events.
- Managed student communication regarding course information and registration processes.
Cashier
Sixto's Shell Service Station
Marathon, Texas
1992 - 1993
- Assisted customers with fuel purchases and service station inquiries.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed cash and credit transactions accurately at the register.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided exceptional customer service to enhance visitor experience.
- Maintained cleanliness and organization of the service station environment.
- Monitored fuel pumps for operational efficiency and safety compliance.
- Stocked shelves with merchandise and ensured product availability.
Babysitter
Parents Anonymous Of the Big Bend
Alpine, Texas
1992 - 1993
- Planned and organized engaging games and educational activities for children.
- Supervised children during activities and ensured their safety at all times.
- Monitored children's emotional well-being and provided support when needed.
- Communicated effectively with parents about children's behavior and daily experiences.
- Maintained a clean and safe environment for children to play and learn.
Clerk
JTPA Program
Alpine, Texas
1992 - 1992
- Streamlined office operations by performing administrative tasks that enhanced efficiency.
- Engaged clients to address inquiries and provide information, improving service quality.
- Handled telephone inquiries promptly to facilitate effective communication.
- Produced accurate reports and maintained documentation standards with attention to detail.
- Restructured document storage for improved accessibility and easier record retrieval.
- Processed participant applications while maintaining accurate records in JTPA system.
- Organized training sessions for program participants and community outreach events.
- Coordinated communication among staff, participants, and external partners to ensure clarity.
Education
Bachelor of Science - Criminal Justice
Sul Ross State University
Alpine, TX01-1998
Skills
- Case management
- Report writing
- Compliance monitoring
- Data analysis
- Conflict resolution
- Report writing
- Case management
Timeline
Community Suppervision Officer
Parker County CSCD
11.2002 - 02.2007
Health Inspector
Ector County Health Department
10.1999 - 06.2002
Juvenile Detention Officer
Kerr County Juvenile Facility
02.1999 - 08.1999
Assistant to Secretary
Sul Ross State University
1997 - 1998
Front Desk Receptionist
Days Inn Hotel
1997 - 1998
Asssistant to the Transcript Clerk
Sul Ross State University
1993 - 1997
Cashier
Sixto's Shell Service Station
1992 - 1993
Babysitter
Parents Anonymous Of the Big Bend
1992 - 1993
Clerk
JTPA Program
1992 - 1992
Bachelor of Science - Criminal Justice
Sul Ross State University