Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwany Guzman

Bronx

Summary

Offering a positive and driven attitude, my daily goal is to leave every customer with a smile. Energetic and sociable with a natural talent for building relationships and connecting with people. I'm looking to join a team of professionals where I can further sales. ATAP certified and committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience

Work History

Membership Sales Representative

The Bronx Zoo
09.2024 - 04.2025
  • Provided exceptional customer service the sales process resulting in high levels of member satisfaction, loyalty and sales.
  • Successfully transitioned existing customers onto more suitable memberships plans when necessary.
  • Kept my work station presentable and organized throughout the hectic motion of rush hours and sales. Ensuring the customer gets the best experience possible.

Team Member

THE FRIENDS EXPERIENCE
06.2021 - 08.2021
  • Provided an engaging and welcoming experience for visitors by guiding them through the exhibition, addressing inquiries, and ensuring their overall satisfaction.
  • Operated interactive features, including moving furniture for scenes, and managed photography services, ensuring guests received memorable keepsakes.
  • Collaborated with fellow team members to maintain the flow of the exhibit, supported cash operations, and managed ticketing systems during high-traffic periods.
  • Resolved customer concerns quickly and effectively, ensuring a positive and seamless experience for all attendees.

Ambassador

KIDZ THEATER
09.2018 - 09.2019
  • Coordinated various fundraising events, including cabarets and art exhibitions, raising up to $5,000 in donations within a year.
  • Led a group of children aged 5 to 8 in after-school activities, instructing them in dance, theater, and basic performance skills, contributing to their personal development.
  • Worked closely with artistic directors and other team members to ensure smooth execution of annual productions.
  • Enhanced verbal and interpersonal communication by working with children, parents, and event sponsors.

Education

ATAP CERTIFICATION -

ABC Bartending School
New York, NY
04-2025

Highschool Diploma -

Professional Performing Arts School
06.2020

Skills

  • Fluent in English and Spanish
  • Excellent organizational and attention-to-detail skills
  • Efficient in de-escalating conflict
  • Event Planning & Coordinating
  • Thrives with Multitasking & Time Management
  • Team Collaboration & Leadership

Timeline

Membership Sales Representative

The Bronx Zoo
09.2024 - 04.2025

Team Member

THE FRIENDS EXPERIENCE
06.2021 - 08.2021

Ambassador

KIDZ THEATER
09.2018 - 09.2019

Highschool Diploma -

Professional Performing Arts School

ATAP CERTIFICATION -

ABC Bartending School

Similar Profiles

CREATE PROFILE
Dwany Guzman