Dwayne Anthony
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Amazon
09.2022 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and initiated processing.
- Followed procedures at all times for personal and team safety.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Printed labels, packaged boxes, and loaded into outbound containers.
Warehouse Worker
Chrysler
02.2023 - 08.2023
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Associate
Meijer
01.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
University High School
Ferndale, MI06.2022
Skills
- Shipping procedures
- Warehouse Operations
- Packing expertise
- Order Picking
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer satisfaction measurement
- Team Development
Timeline
Warehouse Worker
Chrysler
02.2023 - 08.2023
Order Fulfillment Associate
Amazon
09.2022 - Current
Sales Associate
Meijer
01.2021 - 08.2022
High School Diploma -
University High School