Dwayne Buchanan
Houston,TX
Summary
Dynamic barbershop owner with a proven track record at Ultiate Grooming Lounge, excelling in operational strategy and customer service. Enhanced client retention through innovative marketing initiatives and staff training. Committed to maintaining safety standards while optimizing inventory management, resulting in reduced costs and improved service efficiency.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
16
16
years of professional experience
Work History
Barbershop Owner
Ultiate Grooming Lounge
02.2015 - Current
- Developed and implemented operational strategies to enhance customer satisfaction and service efficiency.
- Managed daily operations, ensuring high-quality grooming services and maintaining a welcoming environment.
- Trained and mentored staff on grooming techniques, customer service standards, and salon procedures.
- Oversaw inventory management, optimizing product selection and control to reduce waste and costs.
- Established marketing initiatives, increasing brand awareness through social media engagement and local promotions.
- Analyzed customer feedback to refine service offerings, enhancing overall client retention rates.
- Ensured compliance with health regulations and safety standards, maintaining a clean and safe workplace environment.
Teaching Assistant
Hazelwood School District
08.2009 - 06.2012
- Facilitated classroom activities, enhancing student engagement and participation.
- Supported lesson planning by preparing instructional materials and resources.
- Assisted in grading assignments, ensuring timely feedback for students.
- Monitored student progress, providing individualized support to improve learning outcomes.
Education
Bachelor of Science - Human Performance Sports Science
Tennessee State University
Nashville, TN06-2007
High School Diploma -
Hazelwood East High School
St Louis, MO06-2002
Skills
- Customer service
- Operational strategy
- Staff training
- Inventory management
- Marketing initiatives
- Brand awareness
- Safety standards
- Service efficiency
Timeline
Barbershop Owner
Ultiate Grooming Lounge
02.2015 - Current
Teaching Assistant
Hazelwood School District
08.2009 - 06.2012
Bachelor of Science - Human Performance Sports Science
Tennessee State University
High School Diploma -
Hazelwood East High School