Dwayne Coffee
Smyrna,Ga
Summary
An excellent provider of quality customer service and transportation with integrity and the highest industry safety standards
Overview
23
23
years of professional experience
Work History
Driver
UPS
02.2020 - Current
- Delivering various items to stores and shopping centers
- Providing quality customer service to commercial clients
- Interacting with various stakeholders involved in the pickup and delivery of commercial products
Driver/Customer Service Provider
CTM Media Group
07.2019 - Current
- Facilitating media distribution in the Atlanta Metro area and in the state of Tennessee
- Ensuring effective media distribution throughout various venues
- Ensuring electronic entertainment display boards are fully functional and contain up-to-date, relevant programming
- Prospecting to establish new business
- Using a large Sprinter van to service and maintain a route of more than 30 stops per day
Driver/Customer Service Provider
Drivebold, LLC
03.2016 - 06.2019
- Responsibilities included:
- Transporting clients from one destination to another within the Atlanta Metro area in a luxury Sport Utility Vehicle
- Transporting groups of individuals within the Atlanta Metro area in a Sprinter Van
- Providing quality customer service to individuals from diverse backgrounds
- Implementing industry safety standards
Office Manager/Customer Service
The Aloe Man, Inc
01.2000 - 02.2016
- Provider Responsibilities included:
- Providing quality customer service to clients
- Processing customer orders/completing payments
- Preparing packages for shipment to various locations across the country and abroad
- Preparing postage labels for packages being shipped to various locations across the country and abroad
- Transporting packages to shipping facilities including USPS, UPS, FedEx and Air Freight Carriers at Hartsfield-Jackson International Airport
- Delivering packages to local customers
Education
Licenses Class C Current DOT Card - undefined
Associate’s Degree - Business Administration
University of Phoenix
Skills
- Drivers Daily Log (DLL)
- Confidentiality Understanding
- Passenger Vans
- Damage Prevention
- Processes and Procedures
- Passenger and Cargo Transport
- Optimizing Routes
- Driving and Transportation
- Route Logs
- Defensive Strategies
- GPS and Route Planning
- Time Management
- Shipping and Packaging
- Valid Driver's License
- Critical Thinking
- Reading Comprehension
- DOT Requirements
- Pre- and Post-Trip Inspections
- Vehicle Inspection
- City and Non-City Driving
- Loading and Unloading
- Customer Service
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Driver
UPS
02.2020 - Current
Driver/Customer Service Provider
CTM Media Group
07.2019 - Current
Driver/Customer Service Provider
Drivebold, LLC
03.2016 - 06.2019
Office Manager/Customer Service
The Aloe Man, Inc
01.2000 - 02.2016
Licenses Class C Current DOT Card - undefined
Associate’s Degree - Business Administration
University of Phoenix
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